NATASHA JENES
Nunawading
Summary
Highly motivated employee with a strong desire to take on new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively unsupervised and quickly acquire new skills. Brings a wide range of skills in customer service, multitasking, and time management. Committed to providing every customer with a positive and memorable experience. Consistently meets company needs through organized practices. Thrives under pressure and excels in adapting to new situations and challenges to enhance the organizational brand. Ready to apply education in the workplace. Offers excellent technical abilities with software and applications, along with the ability to handle challenging work and excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Nunawading Mcdonalds
02.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Babysitter
Family members
01.2023 - Current
- Provided supervision during various recreational engagements.
- Facilitated meal, snack, and bedtime schedules efficiently.
- Providing updates on day's events upon greeting parents after work.
- Facilitated safe environments fostering creativity in children.
- Ensured orderly environment through tidying up toys and stacking books.
- Taught children fundamental practices for maintaining hygiene, including hand washing.
- Ensured timely transportation of children to schools, sports events, and additional commitments.
- Maintaining a positive attitude while being patient and understanding with the children
- Establishing trust through consistent communication with both parents and kids
- Encouraging healthy physical activity by taking walks together or playing games outside
- Using problem-solving skills to anticipate potential issues before they arise
- Remaining alert at all times while caring for multiple children simultaneously
- Communicated with children's parents or guardians about daily activities, behaviors and related issues
- Organized various activities, games, crafts and outings to keep children entertained
Crew Member
Mcdonalds
03.2021 - Current
- Guided customers through menu offerings and their details.
- Handled cashier responsibilities by receiving orders, accepting payments and distributing change.
- Refilled kitchen inventory, ensuring an adequate amount of food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
- Addressed customer inquiries about menu selections.
- Ensured positive guest experiences by maintaining a hospitable and engaging atmosphere.
- Executed beverage preparation adhering to standard procedures.
- Arranged dining area with required materials ahead of guests' arrival.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies
- Resolved customer complaints in a professional manner
- Processed takeout orders quickly to ensure timely delivery of meals
- Informed customers about daily specials in an engaging manner
- Maintained cleanliness and organization of the restaurant lobby.
- Wiped down tables and equipment, swept and refilled stock
- Served food quickly for positive guest experiences
Law Clerk
FBB Law Firm
01.2023 - 10.2023
- Arranged store inventory for optimal accessibility.
- Coordinated with clients for efficient documentation handling and statement witnessing.
- Managed documentation tasks effectively.
- Managed email correspondences with attention to detail.
Education
Box Hill Institute of TAFE
Melbourne, VICBachelor Of Nutrition - Nutrition
Swinburne University of Technology
Melbourne, VICDiploma Of Health Science - Health Sciences
Swinburne University of Technology
Melbourne, VICPartial Certificate 3 - Allied Health
Box Hill Insitute
Box Hill12.2024
Secondary Education Certificate - High School Administration
Blackburn Highschool
Blackburn, VIC11.2023
Skills
- Behavior Management
- Positive and Professional
- Child Safety Procedures
- First Aid and CPR
- Following Directions
- Time Management
- Customer service
- Time management
- Multitasking and organization
- Teamwork and collaboration
- Patience and empathy
- Problem-solving
- Strong work ethic
- Organization
- Legal documentation
- Ethics and professionalism
- Legal research
Accomplishments
Published writer
Certification
Nursing/midwifery HH certificate
Student health practioner HH certificate
Non clinical HH certificate
Allied health certificate
Hand dermatitis certificate
Royal australasian college of surgeons HH certificate
NHHI modules workforce screening and immunisation for vaccine-preventable diseases
NHHI modules basic microbiology and multidrug-resistant organisms (MRO)
NHHI modules for clinical health care workers
Languages
English
Native or Bilingual
Timeline
Crew Member
Nunawading Mcdonalds
02.2024 - Current
Babysitter
Family members
01.2023 - Current
Law Clerk
FBB Law Firm
01.2023 - 10.2023
Crew Member
Mcdonalds
03.2021 - Current
Box Hill Institute of TAFE
Bachelor Of Nutrition - Nutrition
Swinburne University of Technology
Diploma Of Health Science - Health Sciences
Swinburne University of Technology
Partial Certificate 3 - Allied Health
Box Hill Insitute
Secondary Education Certificate - High School Administration
Blackburn Highschool
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