NATASHA JENES
Nunawading,Australia
Summary
Motivated professional with a proven track record in customer service and time management. Demonstrates strong adaptability and the ability to learn new skills quickly. Consistently delivers positive customer experiences while meeting organizational needs through effective multitasking. Proficient in various software applications, with excellent communication skills and a commitment to professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Member
Nunawading Mcdonalds
02.2024 - Current
- Handled multiple orders simultaneously while maintaining high quality and efficiency.
- Prepared meals, collected payments, and ensured compliance with food storage protocols.
- Trained new team members on procedures, customer service, and sales techniques.
- Promoted teamwork through effective communication and collaboration among staff members.
Babysitter
Family members
01.2023 - Current
- Organized diverse activities, games, and crafts to keep children entertained and engaged.
- Supervised various recreational engagements while ensuring a safe environment.
- Facilitated structured meal, snack, and bedtime routines for optimal daily flow.
- Maintained cleanliness by tidying toys and stacking books after use.
- Communicated with parents regarding children's progress and daily experiences.
- Promoted healthy habits through teaching hygiene practices like hand washing.
- Fostered trust via consistent communication with both children and parents.
House Cleaner Assistant
family business
nunawading, VIC
01.2018 - 12.2023
- Managed time effectively to complete tasks within scheduled hours.
- Maintained safety standards by following instructions on use of equipment or chemicals used for cleaning purposes.
- Identified potential hazards in the home environment such as loose electrical wiring or broken glassware.
- Assisted in cleaning and sanitizing bathrooms, including toilets, sinks, tubs, showers, floors, and counters.
Crew Team Member
Mcdonald's Blackburn north
Blackburn, VIC
02.2021 - 11.2023
- Provided excellent customer service in fast-paced food environment.
- Assisted in training new employees on service protocols and safety procedures.
- Handled cash transactions accurately while managing point-of-sale system.
Law Clerk & legal assistant
FBB Law Firm
01.2022 - 10.2023
- Optimized store inventory layout for improved accessibility and efficiency in product retrieval.
- Organized and maintained case files, ensuring compliance with legal standards.
- Facilitated client documentation handling and witnessed statements with thorough coordination.
- Executed documentation management duties effectively, preserving accurate records.
- Maintained meticulous email correspondence to uphold professionalism and clarity.
Education
Diploma Of Health Science - Health Sciences
Swinburne University of Technology
Melbourne, VIC09-2025
Partial Certificate 3 - Allied Health
Box Hill Insitute
Box Hill12.2024
Secondary Education Certificate - High School Administration
Blackburn Highschool
Blackburn, VIC11.2023
Skills
- Time management
- Customer service
- Safe food handling
- Teamwork and collaboration
- Point-of-sale system
- Attention to detail
- Medical terminology
Accomplishments
Published writer
Certification
- diploma in health science
- partial certificate 3 in allied health assistance
- volunteer working with children check
Affiliations
- Eastern Health (assisted with patient intake and wayfinding, ensuring a smooth and comforting experience for induvial and their families) - skills includes of patient communication, assisting patient needs, following safety protocols.
- RSPCA (cared for shelter animals, including cleaning enclosures and providing enrichment activities, while interacting with potential adopters to provide information) - skills includes Animal handling, following safety and hygiene protocols
- GTAC and Labatory work (participated in programs at the gene technology access Centre (GTAC), Gained hands on experience with molecular biology techniques and genetic research) skills included: data collection, research, following scientific procedures, working with a team on scientific project.
- Labatory and forensic science work (participated in a forensic science holiday program, preforming simulated lab analysis to identify and create detailed reports) skills included: using lab equipment, analyzing data, handling specimens
- dairy bell ice-cream (participated in cleaning, preparing ice-creams for customers, greeting and serving customers, stocking)
professional development
- Nursing/midwifery HH certificate
- Student health practitioner HH certificate
- Non-clinical HH certificate
- Allied health certificate
- Hand dermatitis certificate
- Royal Australasian college of surgeons HH certificate
- NHHI modules workforce screening and immunisation for vaccine preventable diseases
- NHHI modules basic microbiology and multidrug-resistant organisms (MRO)
- NHHI modules for clinical health care workers
References
References available upon request.
Timeline
Crew Member
Nunawading Mcdonalds
02.2024 - Current
Babysitter
Family members
01.2023 - Current
Law Clerk & legal assistant
FBB Law Firm
01.2022 - 10.2023
Crew Team Member
Mcdonald's Blackburn north
02.2021 - 11.2023
House Cleaner Assistant
family business
01.2018 - 12.2023
Diploma Of Health Science - Health Sciences
Swinburne University of Technology
Partial Certificate 3 - Allied Health
Box Hill Insitute
Secondary Education Certificate - High School Administration
Blackburn Highschool