Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
professional development
References
Timeline
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NATASHA JENES

Nunawading,Australia

Summary

Motivated professional with a proven track record in customer service and time management. Demonstrates strong adaptability and the ability to learn new skills quickly. Consistently delivers positive customer experiences while meeting organizational needs through effective multitasking. Proficient in various software applications, with excellent communication skills and a commitment to professional growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Nunawading Mcdonalds
02.2024 - Current
  • Handled multiple orders simultaneously while maintaining high quality and efficiency.
  • Prepared meals, collected payments, and ensured compliance with food storage protocols.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Promoted teamwork through effective communication and collaboration among staff members.

Babysitter

Family members
01.2023 - Current
  • Organized diverse activities, games, and crafts to keep children entertained and engaged.
  • Supervised various recreational engagements while ensuring a safe environment.
  • Facilitated structured meal, snack, and bedtime routines for optimal daily flow.
  • Maintained cleanliness by tidying toys and stacking books after use.
  • Communicated with parents regarding children's progress and daily experiences.
  • Promoted healthy habits through teaching hygiene practices like hand washing.
  • Fostered trust via consistent communication with both children and parents.

House Cleaner Assistant

family business
nunawading, VIC
01.2018 - 12.2023
  • Managed time effectively to complete tasks within scheduled hours.
  • Maintained safety standards by following instructions on use of equipment or chemicals used for cleaning purposes.
  • Identified potential hazards in the home environment such as loose electrical wiring or broken glassware.
  • Assisted in cleaning and sanitizing bathrooms, including toilets, sinks, tubs, showers, floors, and counters.

Crew Team Member

Mcdonald's Blackburn north
Blackburn, VIC
02.2021 - 11.2023
  • Provided excellent customer service in fast-paced food environment.
  • Assisted in training new employees on service protocols and safety procedures.
  • Handled cash transactions accurately while managing point-of-sale system.

Law Clerk & legal assistant

FBB Law Firm
01.2022 - 10.2023
  • Optimized store inventory layout for improved accessibility and efficiency in product retrieval.
  • Organized and maintained case files, ensuring compliance with legal standards.
  • Facilitated client documentation handling and witnessed statements with thorough coordination.
  • Executed documentation management duties effectively, preserving accurate records.
  • Maintained meticulous email correspondence to uphold professionalism and clarity.

Education

Diploma Of Health Science - Health Sciences

Swinburne University of Technology
Melbourne, VIC
09-2025

Partial Certificate 3 - Allied Health

Box Hill Insitute
Box Hill
12.2024

Secondary Education Certificate - High School Administration

Blackburn Highschool
Blackburn, VIC
11.2023

Skills

  • Time management
  • Customer service
  • Safe food handling
  • Teamwork and collaboration
  • Point-of-sale system
  • Attention to detail
  • Medical terminology

Accomplishments

Published writer

Certification

  • diploma in health science
  • partial certificate 3 in allied health assistance
  • volunteer working with children check

Affiliations

  • Eastern Health (assisted with patient intake and wayfinding, ensuring a smooth and comforting experience for induvial and their families) - skills includes of patient communication, assisting patient needs, following safety protocols.
  • RSPCA (cared for shelter animals, including cleaning enclosures and providing enrichment activities, while interacting with potential adopters to provide information) - skills includes Animal handling, following safety and hygiene protocols
  • GTAC and Labatory work (participated in programs at the gene technology access Centre (GTAC), Gained hands on experience with molecular biology techniques and genetic research) skills included: data collection, research, following scientific procedures, working with a team on scientific project.
  • Labatory and forensic science work (participated in a forensic science holiday program, preforming simulated lab analysis to identify and create detailed reports) skills included: using lab equipment, analyzing data, handling specimens
  • dairy bell ice-cream (participated in cleaning, preparing ice-creams for customers, greeting and serving customers, stocking)

professional development

  • Nursing/midwifery HH certificate
  • Student health practitioner HH certificate
  • Non-clinical HH certificate
  • Allied health certificate
  • Hand dermatitis certificate
  • Royal Australasian college of surgeons HH certificate
  • NHHI modules workforce screening and immunisation for vaccine preventable diseases
  • NHHI modules basic microbiology and multidrug-resistant organisms (MRO)
  • NHHI modules for clinical health care workers

References

References available upon request.

Timeline

Crew Member

Nunawading Mcdonalds
02.2024 - Current

Babysitter

Family members
01.2023 - Current

Law Clerk & legal assistant

FBB Law Firm
01.2022 - 10.2023

Crew Team Member

Mcdonald's Blackburn north
02.2021 - 11.2023

House Cleaner Assistant

family business
01.2018 - 12.2023

Diploma Of Health Science - Health Sciences

Swinburne University of Technology

Partial Certificate 3 - Allied Health

Box Hill Insitute

Secondary Education Certificate - High School Administration

Blackburn Highschool
NATASHA JENES