NATASHA KARSEN

• Educated patients on medical rights and care options during and after care
• Monitored industry legislation and emerging trends to identify changes
• Daily engagement with multi-disciplinary team on patient care, needs and outcomes
• Pre- and post-admission care coordination of patients
• Post-discharge follow-up of patients
• Supporting family members during patient's recovery process, identifying post-discharge care needs
• Recorded patient data in EMR system with strict compliance to regulatory requirements
• Built trusting rapport with patients and caregivers
• Explained and demonstrated at-home care techniques to foster patient recovery
• Collected and analyzed patient treatment data to recommend policy and procedural changes
• Interviewed patients and caregivers to identify and resolve care-related problems
• Served as patient advocate, liaising with providers and multi-disciplinary team to meet patient needs
• Training and developing new staff members in new care protocols and pain management of patients.
• Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
• Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
• Identified potential barriers to care, implementing tailored solutions to improve outcomes.
• Advocated for patients'' best interests when working with insurance companies or other external entities involved in their care process.

• Liaised with orthopedic suppliers and representatives to choose appropriate prosthesis and components for orthopedic surgeons
• Developed and implemented action plans to increase revenue using proper merchandise presentation, timely seasonal transitions and inventory flow
• Built performance-driven culture using honest and powerful leadership techniques
• Fostered teamwork by encouraging open and honest dialogue to determine solutions and communicate best practices
• Assisted employees with completing quick turnarounds on receiving, stocking and rotating merchandise
• Tracked goods en route and worked with dispatchers and drivers to expedite orders
• Set schedules and assigned work to effectively handle different demand levels
• Sourced cost-effective and safe surgical items for surgeons
• Liaised with surgeons and theatre nursing staff on daily needs and to improve on efficiency and stock availability
• Cost per event comparisons and cost saving initiatives.
• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
• Completed monthly and daily payroll for 7 employees.

• Recorded patient medical history and documented previous or observable symptoms
• Educated patients and families on conditions, treatment options and possible outcomes
• Evaluated, updated and revised plans of care to achieve intended outcomes
• Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
• Trained, guided and managed new staff on nursing procedures
• Prepared medical equipment to aid physician during examinations and treatment of patients
• Supervised nursing assistants and aides and delegated work tasks to team strengths
• Maintained safe, caring environments for patients and families
• Implemented infection control procedures to protect patients and staff
• Readied rooms, supplies and instruments for upcoming procedures and expected patients
• On call for unit after hours and weekends
• Prepared patients for physician examinations and treatments, answered questions and offered emotional support.

Courses in:

• Ethos and Professional practice
• Applied social sciences
• Medical nursing
• Surgical nursing
• Pediatric nursing
• Emergency Nursing
• Operating Theatre Nursing
• Psychiatric/Mental Health Nursing
• Community Nursing
• Geriatric Nursing
• Assisted in surgical procedures, ensuring smooth operations while maintaining high standards of care during critical moments.

Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Implemented infection control measures that significantly reduced hospital-acquired infections.
• Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.

• Conducted pre-anesthesia assessment and evaluation of patients
• Obtained informed consent from patients and guardians for anesthesia to administer procedures
• Assembled essential equipment to safely administer anesthesia
• Facilitated emergency and recovery efforts to initiate pharmacological and fluid support
• Observed patient status, including blood pressure, respiration and ventilation.