Summary
Work History
Education
Skills
WORK/VOLUNTEER EXPERIENCE:
Volunteer Work
Languages
Timeline
Generic

PLOYPHAILIN KHONGSAWAT

Thornhill Park,VIC

Summary

I am seeking ongoing and consistent employment in an industry in which I can best utilise my skill set. I have the strength and tenacity to achieve all goals and targets that are put in front of me. I possess high personal and professional standards and enjoy interacting with people from diverse cultural backgrounds while working in a team environment with various personalities and skill sets. I believe I can bring solid and unique experience to your team in combination with my strong skill set.


I'm a fast learner and willing to learn, and committed to ongoing, relevant professional development that will help strengthen my skills and abilities.

Work History

Warehouse Worker

Woolworths Distribution Centre
  • DEPAL: put orders into trays.
  • DEFOIL: de-palletising pallets.
  • GTP: receive the items needed to prepare an order at the pick station without having to move.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.

Picker Packer

Amazon
  • Picked and packed orders,
  • Pulled orders quickly to maintain demanding productivity goals.
  • Worked fast to meet assigned daily picking quotas.
  • Operated manual and electric pallet jacks to move merchandise.
  • Used RF scanners to track orders and verify accuracy.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Voice Picking (at another location)

Production/Production Machine Operator

Gain And Bake. CO
  • Adjusted machines to increase productivity for runs.
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Trusted to perform early production testing and production operations field testing.
  • Worked with supervisor to coordinate workflow and updated daily production team accordingly.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Prepared machines for daily use by calibrating and performing preventive maintenance.
  • Packaged finished Muesli products and prepared packages for accurate shipping.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Demonstrated effective communication skills through positive interactions with site managers, outside contractors and junior on-site staff.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Loaded supplies into machines by hand or by hoist.

COVID-19 Tester

DDHS
  • Oversaw in-person and curbside patient registration and processing.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
  • Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
  • Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Assessed vitals while adhering to PPE requirements and other restrictions.
  • Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Provided COVID-19 FAQs and educational material to patrons and employees.
  • Donned and removed personal protective equipment (PPE) per company protocols.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Protected individual confidentiality as prescribed by local, state, and federal mandates.

Mechanical Assembler

MG Mechanics
  • Identified defective items and made repairs according to department standards.
  • Followed company protocols and procedures to minimize production waste and avoid unnecessary costs.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Made and revised set ups on test strands previously calibrated by other staff.
  • Built containers and packed parts in accordance with detailed packing specifications.

Retail Sales Consultant

Pull & Bear
  • Answered questions about store policies and addressed customer concerns.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Increased sales and customer satisfaction through personalized servicing.
  • Worked with loss prevention in monitoring shopper behavior.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Determined solutions for clients promptly and professionally.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Located merchandise across various stores to address customer needs.

Community Services Assistant

Volunteer Work
  • Provided exceptional customer service to all visitors at the Community Center, creating a welcoming atmosphere conducive to relationship-building and collaboration among members of the public.
  • Conducted needs assessments to identify areas requiring additional support within the community.
  • Supported the development of new community initiatives for increased social cohesion.
  • Improved community satisfaction by addressing concerns and providing timely assistance.
  • Developed targeted outreach strategies for better communication with diverse populations within the community.
  • Established strong rapport with clients from diverse backgrounds through empathetic listening skills coupled with a genuine desire to help them address their unique needs.

Education

High School Diploma -

Cempaka International School, Kuala Lumpur

COMMUNITY SERVICES (STUDENT)
Melbourne, VIC

Skills

  • Complex Problem-Solving
  • Community Group
  • Key Stakeholders
  • Delivering and Partnering
  • Occupational Health & Safety and Risk Management
  • Team Goals
  • Quality Inspections
  • Legal advocacy
  • Written and verbal communication
  • Assessment and Evaluation
  • Self-care strategies
  • Assembly and Production
  • Assembly Line Operations
  • Machine Operation
  • Disability Support
  • Attention to Detail
  • Loss Prevention Strategies

WORK/VOLUNTEER EXPERIENCE:

EXPERIENCES:

Community Service work and Volunteering experience:

Crisis Care Response, Support Care, Advocacy, Casework Support, Administration etc

Warehouse experience:

Pick/Packing, Machine Operating, Dispatch, Package Handling (light weight), QC etc.

Customer Services:

Customer Service Representative, Call Centre (Inbound and Outbound), Customer Care, Cashier, Waitress, Patient Coordinator, Administrative Assistance.


Volunteer Work

Volunteer Work - Community Services Assistant, Dandenong Community Center


  • Provided exceptional customer service to all visitors at the Community Center, creating a welcoming atmosphere conducive to relationship-building and collaboration among members of the public.
  • Conducted needs assessments to identify areas requiring additional support within the community.
  • Supported the development of new community initiatives for increased social cohesion.
  • Improved community satisfaction by addressing concerns and providing timely assistance.
  • Developed targeted outreach strategies for better communication with diverse populations within the community.
  • Established strong rapport with clients from diverse backgrounds through empathetic listening skills coupled with a genuine desire to help them address their unique needs.

Languages

Thai
Full Professional
French
Full Professional

Timeline

Warehouse Worker

Woolworths Distribution Centre

Picker Packer

Amazon

Production/Production Machine Operator

Gain And Bake. CO

COVID-19 Tester

DDHS

Mechanical Assembler

MG Mechanics

Retail Sales Consultant

Pull & Bear

Community Services Assistant

Volunteer Work

High School Diploma -

Cempaka International School, Kuala Lumpur

COMMUNITY SERVICES (STUDENT)

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PLOYPHAILIN KHONGSAWAT