Natasha Kocks
Gladstone,Queensland
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
CEO
Aussie Helpers
09.2018 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw business-wide changes to modernize procedures and organization.
- Represented organization at industry conferences and events.
Salon Manager
Nails Now
10.2017 - 12.2018
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Scheduled employees to maintain adequate coverage during business hours.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Promoted business through marketing initiatives and use of social media.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Introduced new methods, practices, and systems to reduce turnaround time.
Salon Manager
Primadonnas
02.2011 - 01.2017
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Promoted business through marketing initiatives and use of social media.
Education
High School Diploma -
Dalby Christian College
Dalby, QLDBeauty
Larshar College of Beauty And Hair
Gladstone, QLDSkills
- Strategic Planning
- Policy Development
- Project Management
- Stakeholder Relations
- Staff Management
- Business Planning
- Regulatory Compliance
- Organizational Management
- Financial Administration
- Public Relations
- Administrative Leadership
- Profit & Loss
- Relationship Management
- Operations Management
Timeline
CEO
Aussie Helpers
09.2018 - Current
Salon Manager
Nails Now
10.2017 - 12.2018
Salon Manager
Primadonnas
02.2011 - 01.2017
High School Diploma -
Dalby Christian College
Beauty
Larshar College of Beauty And Hair
Similar Profiles
Natasha KocksNatasha Kocks
CEO at Aussie HelpersCEO at Aussie Helpers
Ieshia GoldsmithIeshia Goldsmith
Retail Assistant at Aussie Disposals Mount GambierRetail Assistant at Aussie Disposals Mount Gambier
Zubyr AliZubyr Ali
Associate Mortgage Expert at Aussie Home Loans (Lendi Group)Associate Mortgage Expert at Aussie Home Loans (Lendi Group)