Natasha Lamming
Mansfield Park,SA
Summary
Accomplished Facilities and Assets Manager with over 7 years of experience in enhancing building operations, optimizing energy efficiency, and leading high-performance teams. Expert in cultivating robust relationships with owners, tenants, and maintenance personnel, while providing advanced technical support. A strategic problem-solver with superior planning and decision-making skills, I excel in project management and maintain a strong commitment to quality and work ethic. My comprehensive knowledge of facilities and asset management ensures the seamless and efficient operation of systems, with a keen understanding of site budgets, preventative maintenance, and breakdown impacts. Recognized for my ability to foster enduring relationships, drive organizational progress, and communicate effectively both verbally and in writing.
Overview
9
9
years of professional experience
Work History
Facilities & Assets Manager
Ventia | AGFMA - CALHN
, Adelaide, SA
09.2023 - Current
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Managing the complexity of critical assets, handling a high volume of work orders and contractors, and monitoring Building Management System (BMS) alarms.
- Actively supporting the Senior Facility and Assets Manager in subcontractor management, ensuring compliance with safety and quality standards, and assisting with audits and inspections.
- Engaging with the Contact Centre to facilitate operational delivery, resolving issues collaboratively, and maintaining accurate records to ensure proactive performance management of subcontractors.
- Collaborating with the Asset team to monitor and report on the delivery of programmed works by subcontracted providers in facilities maintenance.
- Developing and maintaining positive working relationships with agencies, subcontractors, suppliers, and consultants.
- Contributing to budget management and financial reporting, working closely with the Finance team as needed.
- Acquiring and maintaining a thorough understanding of contract requirements and subcontractor services to support the Senior Facility and Assets Manager and ensure continuity of operations during peak workloads and team absences.
- Lead for Infection Control Unit (ICU) conducting review of procedures, reporting on legionella and compiling quarterly reports.
- Management of projects between $50k-$150K
- Management of projects under $50k
- Scope development for projects
- Super user & Trainer for new project procurement process - $50k-$150K
- Corrective Action (CA) review
Senior Facility & Assets Manager (Higher Duties)
Ventia | AGFMA - CALHN
, South Australia
05.2024 - 08.2024
- Acting in the SFAM role while completing my normal duties as a FAM
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted performance reviews with vendors.
- Lead for Asset Services Delivery Program (ASDP) and budget review
- Primary liaison for CALHN's Senior Management
- Primary liaison for CALHN's Redevelopment Team during PC handover for new building at The Queen Elizabeth Hospital
- Meticulously analyzed data for TQEH and its Satellite sites, comparing gross revenue and work order volume from the previous financial year.
- Conducted Vensafe (WHS) reviews and quality inspections on projects and breakdown work orders.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Management of projects between $50k-$150k
Facilities Manager
Ventia | Whole of Australian Government Contract
Adelaide, SA
01.2021 - 09.2023
- Responsible for the proper and effective management of assigned projects
- Delivering projects on schedule and minimizing impact on site tenants and building operations
- Working alongside PWS project managers to assist with smooth delivery and planning of major projects and ensuring sites operational requirements are not impacted
- Scheduling and chairing meetings with key clients and tenants
- Conducting contractor meetings and addressing performance issues
- Responsible for reviewing and comparing variations and quoted works
- Preparing reports for meetings and review by client and tenants
- Providing recommended solutions with specific, and comprehensive recommendations to the client
- Managing multiple contractors on site, checking WHSE requirements and conducting audits
- Managing all site daily operational requirements and scheduling in repairs and ongoing maintenance to plant and equipment
- Adjusting budgets, reviewing maintenance plans to ensure services are completed and meet legislative requirements for testing
- Reviewing all claims made against work orders and meet auditing requirements and follow up any outstanding quotes
- Conducting building inspections and reporting requirement across WOAG portfolio and assisting other portfolios with inspections required in Adelaide
- Updating and maintain site asset lists, contractor inductions, plant and equipment registers, SharePoint folders.
- Managed spending to ensure adherence with budget.
- Oversaw building improvements to update facilities and meet tenant requirements.
- Addressed building emergencies with high-level urgency and developed timely and effective solutions.
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
- Prepared monthly and yearly management reports to present key facility statistics.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Above-average level of expertise in operating computer software and IT troubleshooting
- Proficient with Microsoft applications, SAP, Panorama, RapidGlobal and Sharepoint
Facility Manager
Spotless | CALHN - AGFMA Contract
Woodville, SA
01.2016 - 01.2021
- Responsible for the proper and effective management of all AGFMA projects across allocated sites - 46 Department of Education sites
- Liaising with multiple site principals, finance officers and contractors within the AGFMA contract
- Running site briefings with contractors for project tenders - AGFMA contract
- Reviewing all documentation for tenders, following procurement requirement guidelines, and issuing wining tenders for projects
- Supervising and managing contractor performance, work quality, and reporting requirements
- Successfully Project manage multiple minor and major works projects for CALHN portfolio
- Work from different Hospitals when required and manage site operational requirements
- Audit ongoing maintenance schedules and review budgets
- Review and manage contractor attendances at sites
- Managing on call rostering and distribution
- Developing afterhours procedures, developing site procedures and manuals
- Maintain and updating contractor data base for sites
- Conducting site inductions and updating induction databases
- Conducting building inspections across all sites and maintaining data integrity.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Inspected equipment, facility grounds, external building structure and systems on regular basis.
- Scheduled and monitored on-site inspections of facility.
- Prioritized and performed routine maintenance to keep facility in excellent shape.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
Education
Excel Gear Up (basic+)
Online Training
05-2024
Excel Speed Up (intermediate)
Online Training
05-2024
Excel Data (import And Manipulation)
Online Training
05-2024
Excel Racing (advanced)
Online Training
05-2024
Facility & General Liability Issues
Facilities Management Association of Australia
02-2024
Essential Safety Measures & Emergency Management
Facilities Management Association of Australia
02-2024
WHS/OHS Legislation Impacting On FM
Facilities Management Association of Australia
02-2024
Hazardous Materials & Hazardous Chemicals
Facilities Management Association of Australia
02-2024
Facility Management: Technical & Specific Issues
Facilities Management Association of Australia
02-2024
Contractor Management
Facilities Management Association of Australia
02-2024
Basic Scaffolding Safety Awareness
Ventia - Online Training
02-2024
Healthy Minds Champion
Ventia
01-2022
Work Health And Safety Construction Card
CBRE
01-2021
Mental Health First Aid
Spotless
01-2017
References
References available upon request.
Timeline
Senior Facility & Assets Manager (Higher Duties)
Ventia | AGFMA - CALHN
05.2024 - 08.2024
Facilities & Assets Manager
Ventia | AGFMA - CALHN
09.2023 - Current
Facilities Manager
Ventia | Whole of Australian Government Contract
01.2021 - 09.2023
Facility Manager
Spotless | CALHN - AGFMA Contract
01.2016 - 01.2021
Excel Gear Up (basic+)
Online Training
Excel Speed Up (intermediate)
Online Training
Excel Data (import And Manipulation)
Online Training
Excel Racing (advanced)
Online Training
Facility & General Liability Issues
Facilities Management Association of Australia
Essential Safety Measures & Emergency Management
Facilities Management Association of Australia
WHS/OHS Legislation Impacting On FM
Facilities Management Association of Australia
Hazardous Materials & Hazardous Chemicals
Facilities Management Association of Australia
Facility Management: Technical & Specific Issues
Facilities Management Association of Australia
Contractor Management
Facilities Management Association of Australia
Basic Scaffolding Safety Awareness
Ventia - Online Training
Healthy Minds Champion
Ventia
Work Health And Safety Construction Card
CBRE
Mental Health First Aid
Spotless
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