Summary
Overview
Work History
Education
Skills
Education and Training
Affiliations
Timeline
Generic

Natasha Nicol

Stafford,QLD

Summary

Enthusiastic Administration Office with over 10 years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. I am career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment, with organized administrative experienced in assisting with daily office needs and managing general administrative activities. I pride myself on being a highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful in coordinating and executing meetings, travel and special events. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Results-driven HACCP Coordinator with a strong focus on customer service, data accuracy, and risk analysis. Proven ability to coordinate logistics and develop safety protocols, ensuring high operational standards.

Overview

25
25
years of professional experience

Work History

HACCP Coordinator logistics administrator

Brisbane Milk Supplies
GEEBUNG, QLD
02.2013 - 05.2025
  • Delivered exemplary customer service through strong interpersonal and problem-solving skills.
  • Conducted emergency scene risk analysis to establish boundaries and appropriate safety protocols.
  • Analyzed factors impacting emergency response operations, resulting in a comprehensive safety prevention plan.
  • Identified and rectified data entry errors to eliminate duplication across systems.
  • Entered client information into spreadsheets and databases, ensuring quick access for leadership.
  • Assisted with testing of customer and account system changes by inputting new data.
  • Organized and prioritized information for efficient data entry processes.
  • Maintained database accuracy by entering new and updated customer and account details.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.

Loans Officer / Manager / P.A

The Cash Exchange D & K Investments
ASHGROVE, QLD
04.2000 - 08.2011
  • Delivered high levels of customer service to facilitate smooth processes.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Met with applicants to obtain information for loan applications and answer questions about process.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
  • Reviewed loan agreements to confirm completeness and accuracy.

Education

Certificate IV Business Management -

National College of Business
Brisbane
11.2008

High School Diploma -

Everton Park State High School
Everton Park, QLD

Skills

  • To provide high quality reception and secretarial services to staff in a caring and supportive manner
  • Maintain confidentiality of all information, ability to handle sensitive clients and information
  • Perform all duties of management
  • Staff rostering and payment procedures
  • Marketing of business in a professional capacity
  • Answer the telephone in a courteous and professional manner within 3 rings
  • Receive and convey messages in writing, verbally and electronically
  • Liaise with clients and their families in a compassionate manner
  • Liaise with professionals and their staff
  • Make appointments, billing and receipt money
  • Data entry with a high level of accuracy
  • Undertake Banking procedures and operating all aspects of EFTPOS machine
  • Fax, Scan , File and prepare documents for mail-out
  • Type documents as required with a high level of accuracy
  • Monitor stationery supply levels and place orders as required
  • Organise staff meetings as directed
  • Maintain the cleanliness of the practice/business
  • Excellent interpersonal skills
  • Able to communicate effectively with a variety of people
  • Able to work independently or as part of a team
  • Proficient in use of keyboard
  • Previous experience in reception, management
  • Proficiency in learning new computer programmes quickly
  • Positive outlook and friendly personality
  • Maintain dress standards
  • Logistics coordination

Education and Training

other,other

Affiliations

• Softball Australia & Softball Queensland – Team Logistics Manager Queensland & Interstate – 2019 to Present - Managed national and state representative teams across various age divisions, from teenagers to adults - Organised full travel logistics for over 70 people per campaign including flights, buses, accommodation, meals, and venue bookings - Coordinated team uniforms, registrations, and game schedules ensuring seamless event delivery - Maintained strict budget control while ensuring quality experiences and outcomes - Liaised with players, coaches, parents, and officials to ensure smooth communication and planning - Successfully delivered these programs for five consecutive years across multiple elite campaigns

Timeline

HACCP Coordinator logistics administrator

Brisbane Milk Supplies
02.2013 - 05.2025

Loans Officer / Manager / P.A

The Cash Exchange D & K Investments
04.2000 - 08.2011

Certificate IV Business Management -

National College of Business

High School Diploma -

Everton Park State High School
Natasha Nicol