I’m an experienced Legal Practice Manager that understands the legal environment. I’m experienced in project management including developing and implementing new systems to enhance legal operations.
Skills
A highly effective communication style both internally and externally
Strong interpersonal skills and ability to work effectively with a wide range of stakeholders.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Excellent problem-solving skills
Advanced skills in Microsoft Office
Advanced skills in Service Now, SharePoint, Content Manger and Oracle Cloud
Advanced skills in LEX Matter Management System
Excellent ability to train staff and deliver excellent presentations.
Overview
9
9
years of professional experience
Work History
Legal Practice Manager
Department of Jobs
01.2021 - Current
Provide coordination and administration to the Department's in-house legal practice
Managing large projects to support DJSIR Legal team including Corporate Connect, legal chatbot and contract automation system
Developing and implement business processes and systems to support the effective running of the DJSIR Legal team, ensuring reduced interruptions to workflow and enhanced continuity of service from the team
Coordinate the triage of matters and administration associated with allocating work, including overseeing the creation of new files in matter management
Supporting the DJSIR Legal team in the effective use of LEX matter management system, including training staff and providing monthly reporting to management
Preparing and managing Whole of Victorian Government reporting requirements, including sourcing, and analysing procurement and other legal matter data
Assist the DJSIR Legal team to manage the department's legal procurement processes, including with respect to invoicing, requests for legal services, purchase orders and financial systems
Undertake legal practice administration tasks such as developing and updating guides and process manuals, leading on-boarding of new staff and supporting the team with the delivery of a range of legal practice improvement projects
Assist the General Counsel and DJSIR Legal team with a range of administrative support functions, including diary management, preparation of agendas, minutes, reports, briefs and correspondence
Achievements
Successfully implemented Corporate Connect system for DJSIR Legal team
Streamlining processes and systems to ensure best practice and efficiency
Successfully implemented a legal advice bank on the SharePoint site
Successfully implemented a the legal chatbot and contact automation system
Improved compliance activities within DJSIR Legal team
Office Manager / Senior Project Coordinator
GlaxoSmithKline
01.2015 - 12.2020
Assisting the senior executive management team with wide range of administrative support, including preparation reports and correspondence
Managing large strategic projects to at GlaxoSmithKline including induction of news systems and programs
Driving a continuous improvement approach to reporting, project delivery, processes, and systems
Proactively building and maintaining positive relationships with key internal and external stakeholders to influence high priority outcomes
Coordinating project management activities including setting timeframes, Identifying requirements and objectives
Demonstrated experience in overseeing the development, implementation and evaluation of systems and processes.
Monitor project progress and handle any issues that arise.
Act as the point of contact and communicate project status to senior management.
Achievements
Successfully implemented the compassionate access program at GlaxoSmithKline.
Successfully implemented SAP across GlaxoSmithKline
Improved processes and systems to ensure best practice and efficiency across the medical teams
Successfully implemented new programs at GlaxoSmithKline to improve better access to medications for patients across Australia
Identified and adapted to project dependencies, altering strategic prioritization
Oversaw multiple simultaneous projects, maintaining high levels of quality and producing excellent results
Created project tracking database to provide central repository for progress and fault monitoring efforts
Published progress reports, updating senior leadership and stakeholders on overall project development.
Education
Bachelor of Laws -
New England University
2023
Bachelor of Business - Business Management
Deakin University
2006
Advanced Diploma of Project Management - undefined
Deakin University
2003
HSR - Health And Safety Representative
Health And Safety Certificate
WorkSafe Victoria
09.2021
Timeline
Legal Practice Manager
Department of Jobs
01.2021 - Current
Office Manager / Senior Project Coordinator
GlaxoSmithKline
01.2015 - 12.2020
Bachelor of Laws -
New England University
Bachelor of Business - Business Management
Deakin University
Advanced Diploma of Project Management - undefined
Senior Events & Project Officer, Defence Industry at Department of Jobs, Skills, Industry and RegionsSenior Events & Project Officer, Defence Industry at Department of Jobs, Skills, Industry and Regions
Director Position - Multiple Acting Opportunities at Department of Jobs, Skills, Industry and RegionsDirector Position - Multiple Acting Opportunities at Department of Jobs, Skills, Industry and Regions