Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Pearson

Marrickville,NSW

Summary

I am the kind of employee who is considerate and aware of my environment, always taking the time to reflect on my actions and how they may impact my peers when I work within a team. Having found consultation and communication is the key to working within a team and ensuring I am contributing equally. I am also comfortable to work behind the scene independently, if I am given a task I will ensure that I have a full understanding, not withholding questions if unsure so I am able to complete the task at the highest level and not having to repeat or repair. If I am uncertain I will seek out what skills are necessary, as I am a resourceful person.

Overview

12
12
years of professional experience

Work History

Graduate Intern

Telstra Enterprise & Government
09.2009 - 07.2014

*Deliver real business value with a range of complete IoT solutions that can help improve productivity, speed up processes and enhance customer experience.
*Reduce complexity, deliver device efficiency, and driving innovation across industries looking for growth opportunities and operational efficiencies.
*Internal Audits
*Reduce cost of business, eliminate human error, automate and streamline processes within the line of business
Successes
*First project saving business unit $255,000 streamlining customer reporting
*Implementing internal Rewards and Recognition initiative "Customer Thanks" shared and acknowledged within teams each weeks in Australia Telstra Wide.

Youth Caseworker

Guardian Youth Care
05.2005 - 08.2009

*Supervised young people from age of 10years to 18years who were high risk in residential homes.

*Assisting young people with the day to day activities such school, appointments, meals, etc.

*Daily reporting, detailed shift reports, handling house budget, petty cash, weekly scheduled appointments.

*Clear understanding of policies and guidelines at all times

*Building relationship with young people with challenging behaviours.

Day to day key responsabilities

  • Ensuring a safe home for the young people
  • Provide new and challenging opportunities for development
  • Encourage and assist in learning competencies for independence
  • Encourage and engage client's in educational and social activities
  • Facilitate community access and integration
  • Support appropriate cultural activities


Youth Worker

Walparra Youth Service
03.2003 - 01.2004


*Assisted in the executing an idea for the service and contributing member to the development to establish Sunshine Coast first and only (at that time) Aboriginal and Torres Strait Islander Youth Service
*Contributing member for Government Funding Tenders
*Develop and implement policy
*Develop, engage and execute community development strategies
*Project development, implementation and evaluation

Successes
*Delivered Sunshine Coast first Aboriginal and Torres Strait Islander Incorporated Community youth service
*Delivered various activities & events to the local community and service providers
*Developed, implemented and evaluated the first Indigenous Male Calendar Nationally with no funding to raise National and local awareness about the good projects and the individuals involved. It was an opportunity to engage and collaborate with the wider community, during the Northern Territory Intervention.

Drug and Alcohol Prevention Program Specialist

Drug ARM Australasia
11.2002 - 02.2003

*Assess needs of individual clients, referred and walk-in case by case
*Risk assessments, examples included; mental health, personal safety, community safety
*Promote safe and confidential space for current and future clients at a local level
*Advocate and liaise on behalf of client between other community and government agencies and client
*Co-ordinate communication between Indigenous community and Government agencies and clients

Successes
*Assisted in the establishment of the Cell Visitors Program for young Indigenous Offenders
*Assisted in the development and established the "Murri Court" in Brisbane, QLD
*Contributed to the first Indigenous Youth Service being opened in Ipswich, QLD

Education

No Degree - Indigenous Primary Health Care Worker

Aboriginal & Islander Independent Community School
Acacia Ridge, QLD

No Degree - Intermediate Excel

Nexacu
Sydney

Bachelor of Arts - Adult Education And Management

University of Tech Sydney
Sydney, NSW
11.2009

Associate of Applied Science - Community Development And Management

Curtain University
Bentley, WA
11.2007

Skills

  • Programming
  • Microsoft Outlook
  • Library Instruction
  • Feasibility Studies
  • Course Materials Creation
  • Group Activities
  • Faculty Collaboration
  • Student Progress Reporting
  • Group Assistance
  • Service-Orientation
  • Quality Control Analysis
  • Google Docs
  • Enforce Procedures
  • Student Needs Support
  • Teacher Support
  • Learning Strategies
  • Assess Students
  • Active Listening

Timeline

Graduate Intern

Telstra Enterprise & Government
09.2009 - 07.2014

Youth Caseworker

Guardian Youth Care
05.2005 - 08.2009

Youth Worker

Walparra Youth Service
03.2003 - 01.2004

Drug and Alcohol Prevention Program Specialist

Drug ARM Australasia
11.2002 - 02.2003

No Degree - Indigenous Primary Health Care Worker

Aboriginal & Islander Independent Community School

No Degree - Intermediate Excel

Nexacu

Bachelor of Arts - Adult Education And Management

University of Tech Sydney

Associate of Applied Science - Community Development And Management

Curtain University
Natasha Pearson