Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Perez

Pemulwuy,NSW

Summary

Hardworking and passionate professional with a background in property operations and maintenance, poised to transition seamlessly into the role of strata manager. Proficient in administrative tasks, exceptional communication skills, and adept at organising complex projects. Proven track record of delivering high-quality service and building positive relationships with clients and stakeholders. Eager to leverage my expertise in property management and administrative expertise to excel in the strata management domain, ensuring smooth operations and fostering thriving community environments.

Overview

8
8
years of professional experience

Work History

Operations Manager/ Executive Assistant

Glow Church
11.2022 - Current
  • Implemented process improvement to shape organisational culture, optimise procedures for higher efficiency and help company evolve and grow.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed community initiatives to increase and engage church members.
  • Sourced materials and labor to meet facility construction needs.
  • Handled confidential and sensitive information with discretion and tact.
  • Wrote reports, executive summaries and newsletters.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimise time.

Head of Accounts

J Group
05.2018 - 12.2022
  • Processed company receipts, sales invoices and payments from customers and suppliers.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Developed tracking reports to keep management informed of due and past due vendor invoices.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Negotiated contracts with suppliers and vendors, securing favourable terms for the company while maintaining strong relationships.

Property Management Officer

Revelop
03.2017 - 05.2018
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Completed lease applications and verifications, notifying prospects of results.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.

  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Kept records of correspondence with residents and tenants.

Junior Property Manager

Century 21
05.2016 - 03.2017
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organising documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Education

Certificate IV in Property Services
06.2018

Skills

  • Organisation and Efficiency
  • Recordkeeping and Bookkeeping
  • Business Operations Understanding
  • Administrative Support
  • Strong Problem Solver
  • Verbal and Written Communication

Timeline

Operations Manager/ Executive Assistant

Glow Church
11.2022 - Current

Head of Accounts

J Group
05.2018 - 12.2022

Property Management Officer

Revelop
03.2017 - 05.2018

Junior Property Manager

Century 21
05.2016 - 03.2017

Certificate IV in Property Services

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Natasha Perez