Natasha Rodgers
Byron Bay
Summary
Dedicated, hard-working and passionate architecture graduate, with experience in bartending, retail, housekeeping, receptionist and administrative roles. Excellent problem solver, who remains calm under pressure and always maintains an enthusiastic attitude. Skilled in building customer relationships and understanding customer needs. Detail-oriented team player, with strong organisational skills and the ability to handle multiple projects simultaneously, with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist / Office Administrative Assistant
Richards Stanisich
11.2024 - 03.2025
- Greeted incoming clients professionally and provided friendly, knowledgeable assistance
- Answered phone promptly and directed incoming calls to correct individuals
- Confirmed meetings and appointments and communicated with clients
- Provided administrative support to staff members
Bartender and Drinks Runner
Beach Hotel
08.2024 - 11.2024
- Assessed the needs and preferences of customers and made beverage recommendations accordingly
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Maintained a clean and orderly bar space and a welcoming environment for guests
Bartender
The Queen's Head
04.2024 - 07.2024
- Maintained smooth operations behind the bar with quick order times
- Restocked and replenished bar inventory and supplies before and during shifts
- Ensured compliance with beverage regulations
- Maintained a clean and orderly bar space and a welcoming environment for guests
- Assessed the needs and preferences of customers and made beverage recommendations accordingly
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Housekeeping Room Attendant
Elements
08.2023 - 02.2024
- Stripped and made beds, folded towels and linens to properly stock guest rooms
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards, ensuring rooms were spotless and sparkling, ready for guests
- Demonstrated a positive, friendly, polite, and professional attitude with guests, co-workers and management, to contribute to a positive work environment and maintain the hotel reputation
- Replenished toilet paper, soaps and shampoos in hostel guest rooms to provide adequate toiletries for guests
- Emptied trash, vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment
- Displayed excellent attention to detail and care about the quality of work
Retail Assistant
Platypus
05.2023 - 08.2023
- Used various scanners and labelling devices, to print labels and audit prices for new stock
- Managed all payment transactions, taking cash, card and mobile payments
- Dealt with the occasional dissatisfied customer in a way that avoided escalation - and with a sole focus on resolving the problem
- Developed a strong rapport with customers and created a positive impression of the business
Architectural Assistant / Administrative Assistant
Assael Architecture
08.2021 - 02.2023
- Company Overview: Architecture firm based in London
- Worked in a fast-paced office environment and performed under pressure to deliver high-quality work in order to achieve deadlines
- Managed multiple projects and dealt with a variety of situations simultaneously
- Competently utilised a range of computer software such as Revit, AutoCAD, Sketchup, Photoshop, InDesign, Illustrator, Excel, Office and Outlook
- Effectively presented information and communicated regularly in writing with internal and external clients
- Worked in a team to assist with a number of schemes within the office
- Displayed immaculate presentation and attention to detail
- Architecture firm based in London
Administrative Assistant & Receptionist
Oakdale Planning Consultants
07.2019 - 08.2021
- Confidently answered the phone in a polite, efficient and friendly manner, displaying genuine empathy for clients and attending to their needs
- Supported company director by scheduling client appointments / office meetings and organising itinerary
- Greeted visitors, responded to email enquiries and answered phones with enthusiasm
Sales Assistant
Polo Ralph Lauren
07.2018 - 07.2019
- Helped customers find specific products, answered questions and offered product advice
- Fostered relationships with customers to expand customer base and retain business
- Dealt with customers wishing to return items
- Assisted the stock team when required
Education
Bachelor of Arts - Architecture
University of Liverpool
07.2021
Sir John Deane's College
07.2018
Helsby High School -
Helsby High School
07.2016
Timeline
Receptionist / Office Administrative Assistant
Richards Stanisich
11.2024 - 03.2025
Bartender and Drinks Runner
Beach Hotel
08.2024 - 11.2024
Bartender
The Queen's Head
04.2024 - 07.2024
Housekeeping Room Attendant
Elements
08.2023 - 02.2024
Retail Assistant
Platypus
05.2023 - 08.2023
Architectural Assistant / Administrative Assistant
Assael Architecture
08.2021 - 02.2023
Administrative Assistant & Receptionist
Oakdale Planning Consultants
07.2019 - 08.2021
Sales Assistant
Polo Ralph Lauren
07.2018 - 07.2019
Sir John Deane's College
Helsby High School -
Helsby High School
Bachelor of Arts - Architecture
University of Liverpool
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