Natasha Ryan
Hilbert,WA
Summary
Dedicated and adaptable professional with a passion for re-entering the workforce after a fulfilling three-year hiatus as a stay-at-home mum. I am excited to leverage my experience in multitasking, time management, and problem-solving to contribute to a dynamic team and excel in a professional setting.
During my time as a stay-at-home FIFO mum, I've honed my organizational skills while juggling various responsibilities and managing household activities efficiently. My ability to thrive in a fast-paced and ever-changing environment was evident as I successfully balanced the demands of childcare, household management, and self-improvement.
Overview
8
8
years of professional experience
Work History
Traffic Controller
QTM Traffic Management
01.2019 - 01.2020
- Utilized communications systems to direct movement of traffic and ground personnel.
- Created traffic control plans for difficult areas to support public and crew member safety.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
- Inspected traffic control devices to verify functionality, placement and safety compliance.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Oversaw maintenance of traffic system by preparing work orders for repair and modifications to equipment and components.
Cafe Assistant
Cart 21 Cafe / Lunch Bar
01.2017 - 01.2019
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Trained new cafe workers in sales, customer service and safety.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Cafe Assistant
Daily Vale Cafe
01.2015 - 01.2017
- Food preparation customer service general cleaning cash handling general cooking
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw training of team members.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Barista/Customer Assistant Officer
Perth Airport
01.2012 - 01.2013
- Food preparation customer service general cleaning cash handling general cooking
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw training of team members.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Education
Findon High School
2006
Skills
- Basic work site Traffic Management
- Basic work site Traffic Control
- Responsible Service of Alcohol Certificate
- Occupational, Health and Safety Knowledge
- Computer skills
- Microsoft Word
- Microsoft Excel
- Microsoft Power point
- Workplace skills
- Customer Service Skills
- Customer Complaints
- Re-stocking
- Handling cash
- Serving Drinks and Meals
- Bar and Bistro training
- Personal skills
Timeline
Traffic Controller
QTM Traffic Management
01.2019 - 01.2020
Cafe Assistant
Cart 21 Cafe / Lunch Bar
01.2017 - 01.2019
Cafe Assistant
Daily Vale Cafe
01.2015 - 01.2017
Barista/Customer Assistant Officer
Perth Airport
01.2012 - 01.2013
Findon High School
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