Summary
Overview
Work History
Education
Skills
Extra-curricular activities
Timeline
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Natasha Schumann

Auburn,NSW

Summary

Dynamic social worker with over five years of experience delivering compassionate support in healthcare and community settings. Expertise in crisis intervention and effective communication fosters strong collaborative relationships with clients and interdisciplinary teams. Proven ability to manage time efficiently while prioritizing patient care and well-being, alongside a commitment to enhancing clients' lives through tailored interventions and advocacy. Eager to leverage skills in a challenging role that promotes mental health and social well-being, supported by a robust background in developing and implementing customized intervention plans to meet diverse needs.

Overview

10
10
years of professional experience

Work History

Social Worker

Sydney Adventist Hospital
03.2021 - Current
  • Serving as a Social Worker at Sydney Adventist Hospital has provided a platform to support patients and their families during challenging times. This role involves assessing social needs, providing emotional support, and connecting individuals with appropriate resources.
  • Conducted thorough psychosocial assessments to determine the social, emotional and physical needs of patients.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Built rapport with clients through compassion, strong communication and active listening skills
  • Developed sound knowledge of community resources to best support needs of patients and educated families on available community resources.
  • Facilitated crisis intervention strategies to ensure immediate support for patients and families.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioural concerns.
  • Maintained accurate documentation and reports to comply with hospital regulations.
  • Efficient under pressure and effective time management to manage heavy caseloads
  • Supported clients and families with empathy and compassion during difficult times.
  • Updated client documentation for accurate, compliant and current records.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Advocated for clients to assure respected rights and wishes.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.

Youth Worker

Interactive Community Care, Newcastle/Kempsey
02.2016 - 02.2021
  • Provided direct care and support to at risk youth in Residential Care Settings for over 6 years
  • Used crisis intervention and resolution techniques to support escalated clients; remain calm in crisis or other high pressure situations
  • Developed and implemented behavioural care plans for individuals
  • Monitored the progress of clients through maintaining accurate daily records
  • Provided therapeutic counselling and guidance to youth in crisis
  • Complete detailed oral/written reports
  • Mandatory reporting
  • Collaborated with other professionals and organisations to ensure the best possible outcomes for individuals
  • Counselled kids struggling with multiple issues, including school anxiety, self-harm, criminal thinking, trauma, self-harm, suicidal thoughts, family disruptions, and drug/alcohol issues.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
  • Strengthened family connections with regular communication and support sessions, reducing instances of youth homelessness.
  • Coordinated with local schools to support at-risk students, resulting in increased attendance and academic performance.
  • Developed and implemented weekly life skills workshops, leading to improved self-esteem and independence among participants.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
  • Mentored at-risk youths and taught social/living skills; encouraged positive life choices to foster independence and resilience

Field Education, Social Work, Adult Mental Health

Manning base Hospital, Taree
06.2018 - 09.2018
  • Detailed risk and mental state examinations accurately and objectively
  • Maintained community and inter-agency/key stakeholder partnerships
  • Provide support, counselling and other evidence-based intervention strategies to enhance social functioning for young people, individuals and families
  • Casework, Home Visits and Client Assessments
  • Conducted A1 assessments, K10 self report measures of distress, crisis plans, domestic violence screening, standard mental health assessments and reviews
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted thorough assessments of client needs, leading to accurate diagnoses and appropriate intervention recommendations.
  • Developed strong professional networks with local service providers, enhancing collaboration and resource sharing for client benefit.
  • Coordinated discharge planning processes to ensure seamless transitions from institutional settings back into the community.
  • Advocated for client rights within the healthcare system, ensuring equitable access to treatment options and resources.
  • Enhanced community awareness of mental health resources through outreach initiatives and presentations.
  • Improved client mental health by implementing tailored therapeutic interventions and case management strategies.
  • Connected clients to appropriate resources within the community, promoting independence and self-sufficiency.
  • Facilitated group therapy sessions, fostering a supportive environment for peer connection and shared learning experiences.
  • Established trusting relationships with clients through empathetic listening and open communication techniques.
  • Participated in ongoing professional development opportunities to stay current on best practices in mental health social work field.
  • Developed comprehensive treatment plans for clients, resulting in improved well-being and daily functioning.
  • Implemented evidence-based practices in counselling sessions, contributing to positive outcomes for individual clients.
  • Provided crisis intervention services, successfully deescalating situations and connecting clients with necessary supports.
  • Collaborated with interdisciplinary teams to provide optimal care and support for clients with complex needs.
  • Managed caseloads efficiently, prioritizing urgent matters while maintaining a high standard of care across all cases.
  • Presented clinical documentation and observations to interdisciplinary team.
  • Helped clients develop new coping mechanisms and techniques to drive behaviour modification.
  • Maintained client records to document assessment, treatment plans and progress.
  • Offered supportive counselling and crisis intervention to individuals in crisis.
  • Collaborated with counsellors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
  • Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
  • Counselled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
  • Conducted comprehensive assessments of clients to develop individualized treatment plans.

Education

Bachelor of Social Work (Honours) -

University of Newcastle
10.2020

Skills

  • Discharge planning
  • Psychosocial assessments expert/ assessment skills
  • Interpersonal and effective communication skills
  • Client advocacy
  • Efficient under pressure and time management skills
  • Multidisciplinary Team collaboration
  • Crisis intervention and conflict resolution
  • Assessment skills
  • Individual and group counselling / emotional support
  • Referrals and networking
  • Compassionate, self aware and analytical thinking
  • Interpersonal and communication skills
  • Dementia and palliative care / grief and loss counselling

Extra-curricular activities

Teaching children on the Autism Spectrum Workshop- Sue Larkey Respecting the Difference, Aboriginal Sensitivity Cultural Training HNE HETI Foundations- communicating with challenging patients, families and peers HNE HETI Foundations- Mental Health Basics HNE HETI Suicidal Prevention Management HNE HETI Connecting with Carers from CALD backgrounds HNE HETI Child Well-being & Child Protection Part 1 and 2 HNEMHS SW Education program- Semester 1 2018 HNE Local Health district orientation and My Health Learning modules Working with people who are suicidal training Working with the LGBTQI community training

Timeline

Social Worker

Sydney Adventist Hospital
03.2021 - Current

Field Education, Social Work, Adult Mental Health

Manning base Hospital, Taree
06.2018 - 09.2018

Youth Worker

Interactive Community Care, Newcastle/Kempsey
02.2016 - 02.2021

Bachelor of Social Work (Honours) -

University of Newcastle

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Natasha Schumann