Natasha Sheikh
Summary
Compassionate and professional support worker with over 6 months experience in psychosocial disability, enhancing participants' capacity and well-being. Health science student (Naturopathy) in 3rd year of university.
Overview
8
8
years of professional experience
Work History
Mental health support worker
Simply Helping
06.2025 - Current
- Provide person-centred support to participants with mental health needs, focusing on independence, emotional regulation, and daily functioning.
- Support community access and social participation, assisting participants to engage safely and confidently in everyday activities.
- Assist with household tasks to maintain a safe, clean, and supportive living environment, contributing to improved quality of life.
- Build rapport and trust with participants through consistent, respectful, and empathetic communication.
- Work in line with individualised support plans, adapting support approaches to suit neurodivergent and marginalised individuals.
- Liaise with management and support teams to implement strategies that promote participant capacity-building and wellbeing.
- Maintain thorough, accurate progress notes and documentation in line with NDIS Practice Standards, organisational policies, and duty of care requirements.
- Demonstrate sound understanding of NDIS principles, including participant choice, dignity of risk, confidentiality, and safety.
Pick Packer
Lineage Logistics Warehouse
01.2021 - 01.2024
- Supported colleagues in a fast-paced environment by promoting mental wellbeing, inclusion, and respectful communication.
- Provided practical, day-to-day support to colleagues with disabilities, ensuring reasonable adjustments, clear communication, and adequate guidance to support success and progression in their roles.
- Trained new employees through clear instruction and hands-on support, building confidence, competence, and workplace safety awareness.
- Monitored and reported on training outcomes, ensuring adherence to organisational procedures and safety standards.
- Demonstrated strong ability to work independently while contributing effectively within a team-based environment.
- Maintained accurate records and communicated effectively with supervisors regarding performance, training needs, and operational requirements.
Front Desk Customer Service Representative
Woolworths
01.2018 - 01.2021
- Delivered consistent, high-quality customer service while managing diverse customer needs and expectations.
- Built strong working relationships with team members through clear communication and cooperation.
- Demonstrated strong organisational and time-management skills during high-demand periods.
- Actively sought feedback to improve performance and contribute positively to team outcomes.
Education
Bachelor of Health Science - Naturopathy
Torrens University
Skills
- Solid understanding of the principles of the NDIS and its implementation processes
- Proven ability to engage effectively with socioeconomically and culturally diverse groups of individuals
- Strong organisational skills, with experience in managing multiple tasks, prioritising work, and avoiding crisis situations
- Efficient in balancing academic responsibilities with work commitments, ensuring high performance in both areas
- Excellent verbal and written communication skills, native in English, with a proficiency in Spanish (Level 3)
- Adept at adapting communication styles to suit diverse groups of individuals
- Proficient in Microsoft Word and Excel, ensuring timely completion of administrative tasks
- I am eager to develop my skills in maintaining accurate documentation, case notes, and progress reports
- Self-motivated and proactive, with a strong focus on personal development and continuous improvement in work practices
- Flexible and adaptive to changes within the sector, with a commitment to organisational values and policies
Languages
Spanish
Full Professional
Timeline
Mental health support worker
Simply Helping
06.2025 - Current
Pick Packer
Lineage Logistics Warehouse
01.2021 - 01.2024
Front Desk Customer Service Representative
Woolworths
01.2018 - 01.2021
Bachelor of Health Science - Naturopathy
Torrens University