Natasha Simko
Coorparoo,QLD
Summary
Proven leader with a track record of enhancing customer engagement and ensuring workplace safety. Excelled in quality assurance and inventory monitoring, significantly improving operational efficiency. Skilled in interpersonal relations and communication, adept at driving team performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Catering Staff Member
Southside Catering
Acacia Ridge, Queensland
07.2024 - 01.2025
- Assisted with loading, unloading delivery trucks before, after events as needed.
- Maintained knowledge of menu items available so that guests could be informed about what was being served.
- Prepared food for events, following recipes and instructions from the catering manager.
- Performed general cleaning tasks around the event space including wiping down surfaces and sweeping floors when necessary.
- Delivered meals to off-site locations according to schedule provided by catering manager.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
Casual SUPERVISOR
Doug’s Seafood Café
Sandgate, QLD
08.2022 - 07.2024
- Oversaw all aspects of kitchen and front-of-house activities, focusing on meticulous attention to detail for optimal output.
- Oversaw order packaging for takeout and food delivery.
- Facilitated timely customer service through effective coordination.
- Performed multiple front-of-house responsibilities like using the POS system, overseeing coffee operations, and picking out fresh seafood for customers.
- Acquired expertise in maintaining rigorous sanitation practices within the hospitality sector.
Casual Employee
Nextra News Agency
Chermside, Queensland
03.2021 - 08.2022
- Performed a range of duties centered on customer service excellence and operational efficiency contributing to a professional environment.
- Actively collaborated with customers to ensure they found desired products.
- Arranged various displays to enhance store aesthetics and maintain cleanliness.
- Acted as a catalyst for increased foot traffic and boosted sales.
Kitchen Hand and Barista
Brighton Bulldogs Soccer Club
Brighton , Queensland
08.2020 - 06.2022
- Developed comprehensive skills in using a wide range of kitchen equipment.
- Supervised operations in both open and closed shop settings.
- Demonstrated proficiency in using POS systems while managing alcohol responsibly.
- Conducted thorough stock take procedures contributing to seamless workplace operations.
Casual Employee
McDonalds
Sandgate, Queensland
08.2018 - 07.2020
- Served prominently in customer-facing roles, including front counter service.
- Handled both front and back-of-house tasks proficiently.
- Consistently maintained high cleanliness standards while prioritizing customer satisfaction.
Education
High School certificate -
St John Fisher College
Bracken Ridge11.2022
Certificate III in Labrotory Management -
TAFE Southbank
Southbank 10.2022
Skills
- Workplace Safety Understanding
- Leadership
- Quality assurance
- Inventory monitoring
- Interpersonal relations
- Upselling
- Excellent communication skills
- Customer engagement
References
- Leanne Piercy, Seafood Preparation and Kitchen Manager, Doug’s, 0424 540 964, leannecp@live.com.au
- Charee Vosseler, Colleague, Doug’s, 0401 050 299, Charee.jane@gmail.com
- Njanesimko@gmail.com, personal
- Leannecp@live.com.au, reference
- Clync77@gmail.com, reference
Personal Information
- Available: Monday - Sunday
- Date of Birth: 02/08/04
Timeline
Catering Staff Member
Southside Catering
07.2024 - 01.2025
Casual SUPERVISOR
Doug’s Seafood Café
08.2022 - 07.2024
Casual Employee
Nextra News Agency
03.2021 - 08.2022
Kitchen Hand and Barista
Brighton Bulldogs Soccer Club
08.2020 - 06.2022
Casual Employee
McDonalds
08.2018 - 07.2020
High School certificate -
St John Fisher College
Certificate III in Labrotory Management -
TAFE Southbank
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