Summary
Overview
Work History
Education
Skills
Skill Summary
References
Timeline
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Natasha Talbot

Hospitality And Retail Worker
Kirribilli,NSW

Summary

Results-driven food service professional & Assistant Retail Manager with strong background in managing retail operations and providing excellent customer service. Proven track record of success in increasing sales, managing inventory and achieving financial goals. with 6-year background working in food service and hospitality industries. Hands-on experience cleaning and organizing kitchens to help chefs and cooks. Adept at taking inventory of supplies, ordering new supplies, cleaning food prep areas and rotating food items. Diligent in completing kitchen opening and closing duties daily.

Overview

7
7
years of professional experience

Work History

Produce Team Leader

Coles Supermarket
02.2023 - Current
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Collaborated with store management to align with objectives and provide quality produce.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures..
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

2IC Manager

Coles Supermarket
02.2021 - 08.2022
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Priced produce to achieve margin and sales goals.
  • Assisted customers with produce questions.
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs.

Càfe Cook

Greenhouse Cafe
10.2019 - 02.2021
  • Collaborated with chef to create menu rotation meeting legal requirements and company policies for nutrition and variety.
  • Ordered ingredients and cooking supplies needed to prepare food for clients.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Maintained smooth and timely operations in preparation and delivery of meals.

Café Cook

Expresso Warriors
01.2019 - 10.2020
  • Barista making, food preparation, cooking, cleaning
  • Maintained clean and attractive product displays to entice customer purchases.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Cafe Supervisor

The Coffee Club
02.2018 - 01.2019
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.

Cafe Supervisor

Sylvan Beach Café
01.2017 - 12.2017
  • Opening / closing of the café, cash handling etc
  • Cleaning duties coffee making and all other aspects of café work as well as light cooking and fryer work
  • Assisting in all waitressing expectations and cleaning.
  • Created and implemented promotional campaigns to increase customer loyalty.


Education

High School Diploma -

Windaroo State High School
Windaroo, QLD
04.2001 -

Skills

    Food Safety Compliance

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Skill Summary

Experienced Barista in a busy cafe, Experience preparing food in a fast-paced team-centred environment, Able to cook for customers based on menu orders, Demonstrated capacity to supervise and lead a small team, Well-developed time management skills and objective focussed

References

Referee details can be provided upon request

Timeline

Produce Team Leader

Coles Supermarket
02.2023 - Current

2IC Manager

Coles Supermarket
02.2021 - 08.2022

Càfe Cook

Greenhouse Cafe
10.2019 - 02.2021

Café Cook

Expresso Warriors
01.2019 - 10.2020

Cafe Supervisor

The Coffee Club
02.2018 - 01.2019

Cafe Supervisor

Sylvan Beach Café
01.2017 - 12.2017

High School Diploma -

Windaroo State High School
04.2001 -

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Natasha TalbotHospitality And Retail Worker