Natasha Thomas
Speers Point,NSW
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged remote work experience and exceptional verbal communication at Woolworths Group to elevate brand engagement and streamline processes. My background includes developing impactful marketing campaigns and implementing software tools, showcasing a blend of hard and soft skills critical for dynamic business environments.
Overview
7
7
years of professional experience
Work History
Online Assistant Manager
Woolworths Group
10.2023 - Current
- Assisted in the creation of training materials that helped onboard new team members quickly and effectively.
- Prepared comprehensive reports on project progress, enabling informed decision-making by senior management.
- Assisted with the development of marketing campaigns, resulting in increased brand awareness and customer engagement.
- Maintained detailed records of client interactions, allowing for better tracking of needs and preferences.
- Coordinated with vendors to ensure timely delivery of products or services, maintaining strong working relationships throughout the process.
- Implemented new software tools that increased efficiency in handling daily tasks and assignments.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
Family Owned Business
Wayne Thomas Smash Repairs
01.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Assistance Manger in Fresh Convenience
Woolworths Group
11.2017 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Childcare Educator
Little Miracles Daycare
08.2021 - 09.2022
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Communicated with parents and other staff about student progress.
Work Experience
Creating Waves
11.2019 - 11.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
Lake Macquarie High School
Booragul, NSWSkills
- Remote Work Experience
- Verbal Communication
- File Organization
- Document Formatting
Timeline
Online Assistant Manager
Woolworths Group
10.2023 - Current
Childcare Educator
Little Miracles Daycare
08.2021 - 09.2022
Family Owned Business
Wayne Thomas Smash Repairs
01.2020 - Current
Work Experience
Creating Waves
11.2019 - 11.2019
Assistance Manger in Fresh Convenience
Woolworths Group
11.2017 - 10.2023
Lake Macquarie High School
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