Natasha Thompson

• Able to lead cross-functional teams for successful project completion within deadlines and budgets.
• Proven stakeholder satisfaction through effective communication ensuring minimal disruption to daily operations.
• Strong relationships with stakeholders at all levels, with a collaborative approach to managing change and projects.
• Evaluation of programs, identifying areas for improvement and recommending actionable solutions.
• Proven ability to resolved technical, financial, and operational concerns by working with team members and project teams.
• Implement change strategies by identifying areas for improvement and developing comprehensive plans.
• Facilitate workshops and conducted one-on-one meetings.
• Build teams to meet address project goals and objectives for multiple projects.
• Excellent communication skills, both verbal and written.
• Work effectively in fast-paced environments.

• Working across various global digital and technical projects.
• Developed change strategies, communication plans, stakeholder matrix and change delivery plans to align with overall project plans.
• Developed board and steering committee papers and presentations.
• Built and maintained strong relationships with operational, technical and developer teams to work through any concerns and issues to ensure smooth go live delivery and transition to BAU activities.
• Focus on ensuring business and end user requirements were considered in new technologies, applications, or systems.

Lead a diverse team, consisting of group property , travel, maintenance and corporate support services.

• Accountable for facilities maintenance budget of approx $10m pa.
• Internal communications for group travel updates and head office communications.
• Working with internal and external stakeholders ensuring strong working relationships.

Property function

• Manage key stakeholders including landlords and sub-tenants.
• Preparing sub-lease’s, co-location agreements and facilities management agreements.
• Project Management of internal office moves and office refurbishments as needed.

Travel function

• Oversee group travel team, ensuring travel policy guidelines were aligned to business needs and requirements.
• Travel cost review and reporting.
• Streamlining process, ensuring best for business outcomes (cost and efficiencies).

Head office maintenance and support services

• Ensure highest level of professionalism, customer service and care for staff.
• Large events and corporate engagement activities.
• Management of building maintenance team (including tenancy and base building).

• Leading the workplace strategy process, connecting with key stakeholders to set strategic priorities which enabled overall workplace design brief.
• Preparing budgets for SteerCo and CFO approval.
• Preparing and presenting SteerCo presentations for endorsement and approval.
• Selecting and engaging project team, design team, build contractor and change management teams.
• Leading and facilitating pre-design workshops with focus groups and leadership teams.
• Key stakeholder for design workshops and design approvals.
• Presenting new workplace design, technologies, and concepts to workforce.
• Internal lead for change management programme, activities, and communications.
• Managing and planning internal moves for staged approach to meet project timelines.
• Working closely with building contractor in a live environment ensuring minimal disruption to business-as-usual activities
• Proactive in reviewing each project and review lessons learnt.
• Working collaboratively with project team to identify cost saving initiatives.
• Project delivery was underpinned by safety.

• Thiess Centre Car Parking– transitioning from a traditional system based on seniority to user-pays model.
• Worked with cross functional teams such as tax, HR, and technology to gather business requirements.
• Lead development and communications teams to ensure change content was delivered and app development was aligned to business requirements.
• Partnered with project team members to identify and quickly address problems and facilitating solutions.
• Developed and delivered change management strategy and plan.
• Managed change requests effectively by evaluating impacts on scope and timeline.
• Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals and timelines.

• Managed design and construction for end of trip facility in collaboration with building owner.
• Upgrade to bathroom amenities, bike racks and e-scooter charging stations, and secure lockers.
• Collaborated with cross-functional teams to ensure seamless integration of various project components.
• Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.

• Managed design and upgrade works, ensuring minimal disruption to business-as-usual activities.
• Collaborated with cross-functional project teams to ensure seamless integration of various project components.
• Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
• Partnered with project team members to identify and quickly address problems.
• Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.