A highly experienced hospitality all-rounder with over 8 years of experience spread across a range of hospitality venues. I am confident in my skills and knowledge of hospitality and need very little training in terms of basic skills. I hold high standards in terms of quality within time pressures and hold excellent customer service. I can easily work alone or within a team and am keen to continuously build my repertoire of skills in this industry, always keen to learn something new or put my hand up to help out.
Preparing and serving coffee at a high-volume pace. Open and close procedures including dialing in. Taking orders through POS system.
Preparing and serving specialty coffee drinks and tea. Daily dialing in of single origin coffees. Doing open to close shifts. General cleaning and food preparation. Established and adjusted ordering parameters to manage inventory and stock levels. Weekly coffee roasting – following a coffee profile created with the assistance of a roaster, using a Loring smart roaster
Performed basic food preparation tasks such as chopping and preparing vegetables. Washed dishes, utensils, and other kitchen items. Assisted in food prep and other kitchen duties as needed. Greeted customers and took orders on POS system. Prepared and served coffee and cold drinks with excellent presentation and taste.
Operated cash register, collected payments, and provided accurate change. Prepared and served high volumes of coffee, espresso drinks, blended coffees, teas, and smoothies. Established and adjusted ordering parameters to manage inventory. End of day banking.
Worked with a chiropractor - making notes and measurements, and assisting with client treatments. Helped with administrative clinic work such as making appointments, answering telephone calls, and greeting patients. Kept examination rooms and smaller pod areas clean for new patients.
Assisted in food prep and other kitchen duties as needed. Food prep for meal kits - weighing and dosing ingredients, fruit and veg, etc. Organization of food labels, stock, and stock maintenance, and other tasks provided by owners. Prepared and served coffee drinks and takeaway food with excellent presentation and taste. Assisted customers with selecting coffee drinks and food items that met their needs.
Greeted customers in a friendly and professional manner. Prepared tables for guests prior to their arrival, including setting up reservations, crockery, and glassware. Demonstrated a high level of accuracy in table service ordering and delivering food.
General cleaning and food prep. Prepared and served coffee, espresso drinks, blended coffees, and teas. Operated cash register, collected payments, and provided accurate change. Stock and inventory maintenance and ordering.
Last Learner
Communication Skills
RSA
Roasting
Ability to Multitask
Cash Register
Management
Food Safety
Hospitality
Time Management
Food Preparation
Customer Service
References available upon request