Natasha Webb
Griffith,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dairy/Freezer Supervisor
The Italian Fresh Mercato
05.2021 - 12.2021
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
Customer Service Representative
Rossies FoodWorks
02.2015 - 04.2021
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Increased sales by offering relevant product recommendations based on customers'' needs and preferences.
- Expedited order processing to ensure timely deliveries and reduce wait times for customers.
- Achieved consistent positive feedback from customers due to exceptional listening skills that led to successful problem resolution.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Wade High School
Griffith, NSWSkills
- Problem Resolution
- Store maintenance
- Hard Working
- Cash Handling/EFTPOS Till use
- Communication skills
- Customer Service
- Computer Proficiency
- Team Work
Timeline
Dairy/Freezer Supervisor
The Italian Fresh Mercato
05.2021 - 12.2021
Customer Service Representative
Rossies FoodWorks
02.2015 - 04.2021
Wade High School
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