Natasha Whitworth
Trinity Beach,QLD
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities. Friendly receptionist with a background in various office settings. Knowledgeable about security, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.
Overview
2
2
years of professional experience
Work History
Receptionist
Langtrees
03.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- kept the reception area clean and neat to give visitors a positive first impression.
- answered the phone promptly and directed incoming calls to the correct offices.
- Resolved customer problems and complaints.
- Responded to enquiries from callers seeking information.
- Handled cash transactions and maintained sales and payment records accurately.
- answered the central telephone system and directed calls accordingly.
- Maintained visitor logs for entering and leaving the facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
Bar Supervisor
Wunderlust
11.2022 - 09.2023
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Checked ID cards and verified bar guests were of legal age.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions.
Skills
- Administrative Support
- Office Management
- Project Coordination
- Bookkeeping
- Scheduling
- Record Preparation
- Organization Skills
- Supply Management
Certifications
Valid RSA Certificate
Timeline
Bar Supervisor
Wunderlust
11.2022 - 09.2023
Receptionist
Langtrees
03.2022 - 10.2023
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