- Culinary innovation
- Hotel guest experience design
- Community hospitality initiatives
Natasha Nalinee Jaduram
Lysterfield,VIC
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
18
18
years of professional experience
Work History
Director & Operations Manager
Paul Jaduram Investments Pte Ltd / Hotel Northwinds
06.2008 - Current
- Oversaw hotel operations, guest services, housekeeping, and restaurant management for a mid-size property.
- Managed 20+ staff including chefs, front office, and maintenance teams.
- Coordinated supplier contracts, budgeting, and payroll.
- Implemented new cost-control systems and service standards to improve customer satisfaction.
- Supervised renovations and business development projects including new dining facilities.
Manager
Hotel Northwinds
01.2008 - 01.2018
- Managed guest reservations, front office operations, and daily financial reporting.
- Assisted in training new hospitality staff and implementing service protocols.
- Contributed to a 80% increase in occupancy through marketing and customer engagement strategies.
Company Secretary
Paul Jaduram Investments Pte Ltd
01.2009 - 01.2015
- Responsible for compliance, financial documentation, and liaison with legal and local authorities.
- Supported strategic planning for diversification into hospitality and real estate ventures.
Education
Diploma - Hospitality Management
Australian Institute of Entrepreneurship
Melbourne, VICHigh School - undefined
Feilding High School
New ZealandHigh School - undefined
Massey High School
Auckland, New ZealandCertificate IV - Kitchen Management
Australian Institute of Entrepreneurship
Melbourne, VIC01.2025
Certificate III - Commercial Cookery
Australian Institute of Entrepreneurship
Melbourne, VIC01.2024
Skills
- Hotel Operations & Administration
- Guest Services & Customer Relations
- Financial & Budget Management
- Culinary Operations & Food Safety
- Cross-cultural Communication
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Customer service
- Team leadership
- Time management
Interests
ADDITIONAL INFORMATION
Languages: English (fluent), Fijian (conversational)
Working Rights
Eligible to work in Australia (Student Visa 500)
PROFESSIONAL DEVELOPMENT
- Advanced Diploma of Hospitality Management (planned 2026)
- Graduate Diploma of Management (Learning) – future enrolment, Riverdale Institute
- Ongoing professional development in hospitality and leadership
Timeline
Company Secretary
Paul Jaduram Investments Pte Ltd
01.2009 - 01.2015
Director & Operations Manager
Paul Jaduram Investments Pte Ltd / Hotel Northwinds
06.2008 - Current
Manager
Hotel Northwinds
01.2008 - 01.2018
High School - undefined
Feilding High School
High School - undefined
Massey High School
Diploma - Hospitality Management
Australian Institute of Entrepreneurship
Certificate IV - Kitchen Management
Australian Institute of Entrepreneurship
Certificate III - Commercial Cookery
Australian Institute of Entrepreneurship