Natashia Stuart

WHS Officer - Steps Group

2026 – Current Oversee WHS, emergency readiness, and operational compliance across 19 sites and 12 SIL houses.

Key Responsibilities

• Maintain WHS compliance across multiple jurisdictions.
• Implement emergency readiness improvements across all sites.
• Manage incident and hazard registers, investigations, and corrective actions.
• Coordinate injury management and Work Cover processes.
• Prepare monthly board reports across two entities.
• Support leaders with WHS advice and operational decision‑making.
• Monitor operational risks and escalate issues.

Achievements

• Delivered emergency readiness improvements across all sites.
• Strengthened WHS reporting accuracy and timeliness.
• Improved board‑level visibility of operational risk.

• Managed the school’s WHS systems and ensure compliance with departmental policies and current legislation.
• Conduct regular hazard inspections and risk assessments across school facilities and activities.
• Maintain and update the school’s risk register, incident reporting database, and safety documentation.
• Coordinate and deliver WHS inductions for new staff, volunteers, and contractors.
• Support leadership in emergency response planning, evacuation drills, and first aid management.
• Liaise with staff, parents, and external contractors to ensure a shared commitment to safety.
• Provide WHS advice and administrative support to the Business Manager and Principal.
• Act as the Return to Work Coordinator, supporting injured employees through safe, timely, and suitable return-to-work plans in line with medical advice.
• Liaise with medical providers, Work Cover QLD, and staff to manage rehabilitation processes.
• Maintain accurate injury management records and ensure compliance with RTW legislation.

Key Responsibilities

• Prepare safety documentation, inductions, and daily reporting.
• Support hazard identification and risk‑control updates.
• Maintain incident records and support WHS audits.
• Maintained accurate records of site activities, contributing to improved accountability and transparency.

• Manage calendars, procurement, financial processing, and operational coordination.
• Prepare invoices, reconciliations, and management reports.
• Maintain confidential records and compliance reporting.
• Provide reporting and data analysis to senior leadership.
• Coordinated office operations to enhance workflow efficiency and ensure timely task completion.
• Completed bi-weekly payroll for 22 employees.

• Coordinated customer access to government services as Queensland Government Contact Centre primary point of contact across multiple delivery channels.
• Coordinated inbound calls across Department of Transport and Main Roads, maintaining responsiveness in fast-paced environment.
• Handled escalated issues with professionalism, ensuring timely resolutions for complex cases.