Natassia Purvis
Revesby,NSW
Summary
Highly-qualified Operations/Financial Specialist successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
13
13
years of professional experience
Work History
Finance Operation Specialist (SME)
Maersk L&S
Sydney, NSW
02.2024 - Current
- Organize weekly meetings with staff to review financial objectives, discuss challenges, and identify opportunities for growth with buy/sell.
- Evaluated existing processes for efficiency and accuracy, proposing new methods as needed.
- Created detailed reports summarizing departmental activities, outlining successes and failures.
- Training GSC staff with billing and costing of clients
- Creating/maintaining SOPs for clients and procedures.
- Managing of KPI targets with in finance
- Negotiated contracts with vendors and suppliers to reduce operational costs.
- Managing the compliance and financials for 3 major customers Vestas/Cotton on goods/Mosiac.
Airfreight Import Customer Operations Supervisor
DHL Global Forwarding
Matraville, NSW
03.2023 - 02.2024
- Managed the daily workflow of the customer operations department including assigning tasks to team members and monitoring progress towards goals.
- Training of all New hires within Department.
- Managed KPI proformance for AFR Import departments.
- Assisting in roll out of customers within customer service and billing departments
- Coached and mentored customer operations staff on handling difficult customers.
- Facilitated communication between internal departments to ensure that operational issues were resolved quickly and effectively.
- Managing/Assisting in major clients ADOD/HP/CISCO/APPLE.
- Supporting Business in CW1 Support.
- Maintaining compliance for all procedures for Audits.
Import Operations Specialist
DHL Global Forwarding
Matraville, NSW
04.2011 - 03.2023
- Verified import documents for accuracy against shipment information.
- Collaborated with external stakeholders such as suppliers, carriers, and customs brokers to ensure smooth operations and final delivery to customer.
- Coordinating of collection of KPI Cargo from airlines
- Coordinating transfer of cargo between interstate offices.
- Handling of Damaged/Missing cargo.
- Facilitated communication between company, customers and overseas partners to maintain ETA for all import cargo.
- Managing Handover clients to outside brokers invoices/payment.
- Managing of all Import KPIs.
Education
Logistics & Transport Cert III -
My Freight Career
01-2013
Year 12 High School Certificate -
Bonnyrigg High School
01-2010
Skills
- Project Management
- Improvement plan knowledge
- Logistics Management
- Experience in leadership
- System Development
- Operational Efficiency
- Training/Development
SYSTEMS
- SAP country super user
- CW1 super user
- Kewill
- SCP
Timeline
Finance Operation Specialist (SME)
Maersk L&S
02.2024 - Current
Airfreight Import Customer Operations Supervisor
DHL Global Forwarding
03.2023 - 02.2024
Import Operations Specialist
DHL Global Forwarding
04.2011 - 03.2023
Logistics & Transport Cert III -
My Freight Career
Year 12 High School Certificate -
Bonnyrigg High School
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