Natchayapak Bovornariyaphat
Sydney,NSW
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Efficient FOH Team Member known for productivity and completing tasks swiftly. Possess specialized skills in customer service, order management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless front-of-house operations and positive guest experiences.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Chamberlain
10.2024 - Current
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Organized menus for each table according to established standards.
Bartender
Mr B's Hotel
04.2022 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed good working relationships with fellow employees through effective communication.
Wait Staff Member
Din tai Fung
04.2022 - 08.2024
- Greeted and welcomed customers, providing them with menus.
- Memorized the menu and accurately answered customer questions about menu.
- ensured that all tables were properly set and clean, resulting in a high rating from health inspector
Skills
- Order Taking
- Table Setting
- Menu knowledge
- Phone Etiquette
- Salesmanship
- Reservation Management
- Safe service compliance
- Menu Memorization
- Customer service expertise
Languages
English
Professional
Thai
Native/ Bilingual
Certification
- RSA
- ARCG
Timeline
FOH Team Member
Chamberlain
10.2024 - Current
Bartender
Mr B's Hotel
04.2022 - Current
Wait Staff Member
Din tai Fung
04.2022 - 08.2024
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