Nate Amare
Braybrook,VIC
Summary
Community-focused professional with a strong foundation in customer service and community development. Thrives in fast-paced environments, balancing multiple priorities while taking a proactive approach to problem-solving. Driven by curiosity, continuous improvement, and a genuine interest in learning and contributing meaningfully to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inventory Controller
Silk Logistics
Tarneit, VIC
07.2025 - Current
- .Completed daily cycle counts to maintain accuracy of records.
- Conducted investigations of missing or incorrect data of current stock and corresponded with supervisiors.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Managed damaged items, recorded shortages and corresponded with supervisors to rectify issues.
Customer Service Officer
Hume City Council
Broadmeadows
12.2022 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Trained new personnel regarding company operations, policies and services.
Customer Service Officer
Brimbank City Council
Sunshine, VIC
11.2021 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Trained staff on operating procedures and company services.
Service Support Officer
Hunt Club - Brimbank City Council
Deer Park, VIC
07.2024 - 01.2025
- Delivered exceptional customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Analyzed and evaluated effectiveness of programs and their outcomes.
- Assisted with allocating local artist that uplift the community and curated their art in exhibitions, reinforcing community engagement.
- Provided valuable insights and support in decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Sought ways to improve processes and services provided.
Lifeguard
Brimbank City Council
Sunshine, VIC
12.2022 - 07.2024
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Organizational Development Administration Officer
Brimbank City Council
03.2023 - 09.2023
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Processed purchase orders, service contracts and financial reports.
- Created, prepared, and delivered reports to various departments.
- Maintained personnel records and updated internal databases to support document management.
- Developed and implemented successful onboarding program.
Education
Graduate Certificate - Acting
The Australian Film & Television Academy
Melbourne, VIC07-2022
Screen and Media
Swinburne University
Hawthorn, VIC12-2019
Skills
- Multifaceted Communication
- Conflict resolution
- Time management
- Task Delegation
- Interpersonal Relationships
- Teamwork and Collaboration
- Service Oriented
- Advanced Technological Skills
Certification
- Working with Children Check
- First Aid/CPR Certified
- OH/S White Card
- Pool Lifeguard - Perform aquatic rescues and aquatic supervision
References
- Annaliza Elizaga, Senior Development Coordinator, Neighbourhood Houses, AnnalizaE@brimbank.vic.gov.au
- Monika Kapoor, Advisor, Organisational Development and Learning, Monikak@brimbank.vic.gov.au
- Theo George: Hume City Council - Duty Manager - 0417476780
Timeline
Inventory Controller
Silk Logistics
07.2025 - Current
Service Support Officer
Hunt Club - Brimbank City Council
07.2024 - 01.2025
Organizational Development Administration Officer
Brimbank City Council
03.2023 - 09.2023
Customer Service Officer
Hume City Council
12.2022 - Current
Lifeguard
Brimbank City Council
12.2022 - 07.2024
Customer Service Officer
Brimbank City Council
11.2021 - Current
Graduate Certificate - Acting
The Australian Film & Television Academy
Screen and Media
Swinburne University