Summary
Overview
Work History
Education
Skills
Availability
References
Hobbies and Interests
Languages
Timeline
Generic

Nathalia Esparza

Lightsview,SA

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

10
10
years of professional experience

Work History

Casual Cleaner

Quay Clean
01.2024 - 04.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Production Assistant

Productos Freskos
07.2020 - 08.2023
  • In my role, I held responsibility for managing the storage, receipt, packaging labelling, dispatch, and inventory of the company's goods such as breads, aromatic herbs as well as Chinese roots
  • Additionally, I spearheaded the redesign of handling and storage processes while maintaining inventory control
  • Furthermore, I played a pivotal role in planning shipping routes to various company venues and selecting appropriate means of transport for goods.
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.

Customer Service

Bogotá Bank
01.2014 - 07.2020
  • In my position, I took charge of welcoming customers, providing tailored advice to meet their needs through financial portfolio advisory services, and ensuring the achievement of business goals and budgets.
  • Assisted office operations for improved efficiency and customer service satisfaction.
  • Increased client retention through excellent customer service and consistent followups.
  • Developed customer service processes to improve customer satisfaction.

Education

General English & Pronunciation in context

ILSC English College|
Adelaide, SA
05.2024

BBA - Bachelor of Public Accountant

UNIVERSIDAD AUTONOMA DE BUCARAMANGA
Bucaramanga, Colombia
12.2013

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Reliability and punctuality
  • Conscientious and Detail-Oriented
  • Meeting deadlines
  • Production Support
  • Inventory Monitoring
  • Production Workflow
  • Attentive Customer Service
  • Problem-solving abilities

Availability

Weekdays: 6:00AM - 11:59PM

References

SANDY PADILLA, 0434774465, sandycarolinapadilla@gmail.com

Hobbies and Interests

  • Play competitive team sports
  • Passionate about run and do exercises

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Casual Cleaner

Quay Clean
01.2024 - 04.2024

Production Assistant

Productos Freskos
07.2020 - 08.2023

Customer Service

Bogotá Bank
01.2014 - 07.2020

General English & Pronunciation in context

ILSC English College|

BBA - Bachelor of Public Accountant

UNIVERSIDAD AUTONOMA DE BUCARAMANGA

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Nathalia Esparza