Nathalie Brachet

• Directed and supervised Recruitment services while providing guidance and mentorship to the Recruitment Coordinator, ensuring seamless execution of day-to-day recruitment operations
• Developed, refined, and updated recruitment procedures to align with industry best practices, offering timely and comprehensive advice to managers on recruitment trends
• Identified and used new channels to proactively source candidates, leveraging social media platforms, professional networks, and participation in job fairs to enhance talent acquisition strategies
• Generated and presented data reports, conducting thorough analyses to inform strategic decision-making and drive recruitment process enhancements

• Managed full-cycle recruitment process, from drafting and posting advertisements to conducting phone screenings and interviews, prioritising an exceptional candidate experience throughout
• Partnered closely with the Recruitment Manager and HR Business Partners to implement effective recruitment plans and strategies, resulting in optimised recruitment outcomes
• Built strong rapport with internal stakeholders, providing coaching and support to managers on recruitment best practices to ensure alignment with organisational goals
• Maintained and analysed recruitment metrics to drive data-driven decision-making and continuous improvement initiatives
• Conducted training sessions for Hiring Managers on recruitment systems and procedures to enhance their proficiency and streamline recruitment processes

• Managed and organised employees' files, ensuring accurate and confidential record-keeping
• Played a key role in the recruitment process by screening applications and assisting in shortlisting candidates, thereby contributing to the selection of top talent
• Administered the Monthly Recognition Program, fostering a culture of appreciation and acknowledgment within the organisation
• Updated the Resources, Learning, and Development program within the Sharepoint system, ensuring accessibility and relevance of training materials for employees
• Provided support for various projects within the HR team, developing my versatility and adaptability in handling ad hoc administrative tasks

Career Sabbatical to take care of my children. Besides looking after my children, I have been volunteering with Red Cross.

• Participated in the hiring process and trained kitchen team
• Collaborated with restaurant management to align kitchen operations with goals of establishment
• Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
• Delegated tasks and supervised kitchen staff to optimise food preparation, presentation and safety

• Ensuring cleanliness of the restaurant and quality of customer service
• Hiring, training and supervising staff members
• Provided ongoing coaching and mentoring for employees in order to improve their job performance providing constructive feedback when necessary
• Provided excellent customer service by responding promptly to guest inquiries or complaints

• Provided exceptional service that reflected restaurant standards and core values
• Responded quickly to customer complaints or special requests in a professional manner
• Collaborated with kitchen team and other services

• Oversaw end-to-end recruitment processes, ensuring the acquisition of top talent to meet the operational needs of a 265-room hotel with 88 employees
• Facilitated onboarding experiences for new employees, fostering engagement and integration into the company culture
• Managed HR administration tasks including contract creation, maintenance of employees’ file, and coordination of workers' compensation claims
• Provided support for employee relations initiatives, maintaining open communication channels and addressing concerns to foster a positive work environment
• Collaborated closely with the payroll department to ensure accurate and timely processing of employee compensation

• Executed recruitment activities by advertising job vacancies internally and externally, and reviewing resumes to identify qualified candidates
• Assisted in shortlisting suitable candidates for various positions, scheduling and conducting interviews
• Liaised with the payroll department to facilitate smooth processing of new employee data, changes affecting pay, and employee separations
• Coordinated employee training sessions, ensuring staff development initiatives aligned with organisational objectives
• Developing the Accor Newsletter, contributing to internal communications and promoting employee engagement
• Participating in Work Health and Safety meetings, contributing insights and ensuring compliance with safety regulations and protocols.

During these years, I acquired various skills, including supervising a team of six waiters, providing training to new staff, effectively managing high workloads in a busy environment, handling food cost and monthly reports, communicating with management, demonstrating strong customer service skills, and liaising with different services.