Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Nathaliya Fernando

Nathaliya Fernando

Lutwyche ,QLD

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Pastry Chef

The Cupcake Parlour
07.2024 - Current
  • Prepared a wide variety of goods such as cakes, Cupcakes, cookies and followed traditional and modern recipes.
  • Ensured consistent quality by strictly adhering to established recipes and presentation guidelines.
  • Demonstrated strong attention to detail while executing intricate designs on pastries and desserts.
  • Delivered exceptional customer service by greeting and assisting customers, taking orders, and providing detailed information about cake options.
  • Managed order intake and ensured accurate processing, including custom requests and special dietary requirements.
  • Maintained a clean and organized workspace, adhering to health and safety standards, and ensuring all equipment and ingredients were properly handled.
  • Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.

Front of House Staff Member

Portabella Restaurant
03.2022 - 05.2022
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Batchalor Of Business - Accounting And Business Management

Central Queensland University
Brisbane, QLD

Graduate Diploma of Management -

Gamma Education & Training Pty Ltd
Brisbane QLD
01.2027

Diploma of Hospitality Management -

Gamma Education & Training Pty Ltd
Brisbane QLD
10.2024

Certificate IV - Kitchen Management

Gamma Education & Training Pty Ltd
Brisbane QLD
03.2024

Skills

    Enthusiastic and proactive personality

    Technical proficiency in Microsoft Office suite (Word, Excel, PowerPoint)

    Advance Interpersonal skills and ability to perform well within a team environment

    Effective Written and verbal communication skills

    Excellent customer service skills

    Ability to work well under pressure and time constraints faced in the field

    Reporting to managers/ supervisors in a timely manner

Certification

  • CIMA PROFESSIONAL QUALIFICATION

( 2020 June)

References

Available on request

Timeline

Assistant Pastry Chef

The Cupcake Parlour
07.2024 - Current

Front of House Staff Member

Portabella Restaurant
03.2022 - 05.2022

Batchalor Of Business - Accounting And Business Management

Central Queensland University

Graduate Diploma of Management -

Gamma Education & Training Pty Ltd

Diploma of Hospitality Management -

Gamma Education & Training Pty Ltd

Certificate IV - Kitchen Management

Gamma Education & Training Pty Ltd

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Nathaliya Fernando