Dedicated stable hand with proven experience in horse care, team management, and operational efficiency. Committed to maintaining clean, safe stables and supporting team dynamics for optimal performance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Duty Manager
Robin Hood hotel
Ballarat, Vic
03.2024 - 11.2024
Coordinated staff scheduling to ensure optimal coverage during peak hours, enhancing operational efficiency.
Supervised team, providing guidance and support to improve service quality and team performance.
Provided essential job function training to employees to improve overall team performance.
Mentored and supported junior staff members to apply best practices and follow procedures.
Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
Renderer
Shane Lench Rendering
Ballarat, Vic
11.2023 - 03.2026
Prepared surfaces by cleaning, removing old paint, oil grease, dust, dirt for new adhesion of new material
Maintained safety of work areas by adhering to strict regulations
Collaborated with team members to achieve project goals
Planned and completed group projects
Working autonomously
Wearing the correct PPE whilst on site
Call Center Sales Representative
Concentrix Ballarat rest super
Ballarat , Vic
04.2022 - 03.2023
Handled high call volumes, ensuring customer satisfaction through effective support.
Managed escalated calls with professionalism and care.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers
Adhered to customer call guidelines for service levels and handle time, maintaining productivity standards.
Stablehand
Tonkin Stewart Racing
Ballarat, Vic
01.2018 - 04.2022
Fed and watered horses according to individual dietary needs.
Monitored horse health and reported any concerns to trainers.
Maintained stable cleanliness and organized equipment storage areas.
Conducted regular inspections of stables and equipment for maintenance needs.
Supported the transportation of horses to various racing venues.
Collaborated with team members to ensure a safe working environment.
Stable Hand
Macedon racing
macedon, vic
06.2026 - Current
Maintained clean and safe stables to ensure optimal horse health and comfort.
Cleaned and maintained stable facilities, ensuring cleanliness and organization in stalls, tack room, and feed storage area.
Assisted with grooming of horses before and after rides, promoting horse well-being and readiness.
Transported horses using float or truck to ensure safe and timely arrivals at events.
Attended race days to support horse preparation and logistics.