Nathan Batley
Townsville,QLD
Summary
Rational IT Anaylist with 19 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Analyst
Fujistsu
09.2019 - Current
- Resolved malfunctions with systems and programs through troubleshooting.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Evaluated and adopted new technologies to address changing industry needs.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
Education
Bachelor of Science - Computer Science
James Cook University
Townsville, QLD05.2009
Skills
- IT Performance Report Creation
- Best Practices and Methodologies
- Information Technology Industry Knowledge
- Remote Desktop Services
- Technical Support and Assistance
- Customer Support
- Systems Thinking
- Active Learning
- User Experience
- Computer Hardware Knowledge
- Capability and Scalability Planning
- Information Security
- Network Technology
Certification
- Test and Tag Training - 1 year
Timeline
IT Analyst
Fujistsu
09.2019 - Current
Bachelor of Science - Computer Science
James Cook University