Nathan Casey
Richmond,Australia
Summary
Detail-oriented Customer Service Assistant with exceptional organizational skills and a proven ability to engage effectively with diverse customers. Demonstrated success in enhancing customer satisfaction through efficient service and problem-solving. Eager to leverage hard work and dedication in a new role that values commitment and excellence.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant (deli)
Coles supermarkets
Richmond , Victoria
06.2021 - 05.2024
- Maintained safe food handling practices to prevent germ spread.
- Interacted professionally with customers while taking orders and fostering a positive business image.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Maintained safety protocols through the safe handling of equipment and chemicals.
- Directed allocation and coordination of team duties.
- Provided guidance to newly hired staff.
Concert Reception and Coordination
Richmond High school
Richmond, Parkville, South Melbourne, VIC
01.2023 - 12.2023
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Assisted in post-show breakdowns of equipment or decorations used for the performance.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Organized tasks among volunteers.
Education
Bachelor of Science - Aviation
RMIT University
Melbourne, VIC01-2028
RIchmond High School
Richmond, VIC10-2024
Skills
- Sanitation and safety standards
- Handling High-Pressure Situations
- Customer service
- Collaboration and teamwork
- Complaint resolution
- Safe food handling practices
- Attention to detail
- Quality control
Languages
Chinese (Mandarin)
Professional
English
Native/ Bilingual
Timeline
Concert Reception and Coordination
Richmond High school
01.2023 - 12.2023
Customer Service Assistant (deli)
Coles supermarkets
06.2021 - 05.2024
RIchmond High School
Bachelor of Science - Aviation
RMIT University
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