Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Nathan Close

Branxton,Australia

Summary

I am looking for an employment opportunity to demonstrate my skills as a reliable, hardworking and honest employee that supports training and development that will lead into a long-term career. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

5
5
years of professional experience

Work History

Venue Manager

Belmore Hotel Maitland
MAITLAND
02.2025 - Current
  • Organized and maintained event calendar, including scheduling of staff and resources.
  • Developed marketing plans to promote the venue's services through various media channels.
  • Managed day-to-day operations of the venue, including supervising staff and overseeing safety procedures.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Built and maintained productive relationships with employees.
  • Managed 19 Pokie Machines
  • Experience with KENO and TAB facilities.
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Managed a team of up 20 Staff

DUTY MANAGER

THE GEORGE TAVERN
EAST MAITLAND
09.2024 - 02.2025
  • Led, trained, and developed a team to achieve top-notch service and standards.
  • Demonstrated exceptional ability to work effectively in high-pressure situations.
  • Demonstrated self-reliance while maintaining high levels of customer satisfaction.
  • Enforced policy, procedures, and compliance.
  • Managed employee debriefings.
  • Gained extensive experience with TAB, KENO, and gaming terminals.
  • Managed venue's opening and closing operations.
  • Oversaw operations across Bistro, gaming, bar areas, and bottle shop.
  • Handled managerial duties and ensured safe counts.
  • Managed opening and closing duties from 7am to 4am.
  • Executed and managed cellar operations efficiently.
  • Utilized Deputy for effective roster management.
  • Excelled in handling diverse customer interactions while maintaining high service standards.
  • Analyzed business performance data and forecasted business results for upper management.
  • Implemented new operational procedures, increasing efficiency.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.

STORE MANAGER

LIDS
KOTARA
06.2023 - 09.2024
  • Managing a team of 8 casuals.
  • Reaching daily / weekly targets set by corporate office.
  • Training new team members.
  • Rosters/ weekly banking.
  • Visual merchandising of store and new arrivals of stock.
  • Weekly conference with management & fellow stores.
  • Upselling extra items on each purchase of clothing.

venue manager of multiple sites

lime mexican (Catergroup)
02.2023 - 06.2023
  • Ability to successfully lead, train and develop a team to achieve the very best in service and standards.
  • Working well under pressure with the ability to multitask.
  • Ability to work autonomously and able to produce weekly updates on the overview of the business to its directors.
  • Upholding policy, procedures & compliance.
  • Conducting staff briefings.
  • Venue rostering across 3 sites.
  • Wage control & COGS.
  • Hiring new employees.
  • Handling all supplier issues & ordering for venues.
  • Engaging with marketing with promotional strategies.

venue manager

CrInitis italian restaurant
KOTARA
05.2022 - 03.2023
  • Managing a team of 26 staff inclusive of chefs & pizza chefs.
  • Maintaining a high level of customer service within the venue to its customers.
  • Training new & current staff on delivering of service.
  • Meeting daily and weekly targets for the venue.
  • Maintain cost of wages & goods into the venue and inline with set percentages.
  • Rostering for BOH & FOH within the venue.
  • Hiring staff for new positions with the business.
  • General meetings with marketing for promotions for the venue.

FULL-TIME café STORE MANAGER

ARGYLE STREET INDEPENDENT café
NEWCASTLE
02.2021 - 05.2022
  • Barista & Food experience.
  • Experience in training & development of staffing.
  • Great communication skills, & Time management skill set.
  • Food handling and preparing with pride to show of cafes look.
  • Cash handling open and close procedures of café, end of week reports, monthly reports to owners & partners of the café.
  • Ordering stock & payments to suppliers.
  • Managing wages costs of staffing for the business.
  • Rostering a team of 4 staff.
  • Able to work well under pressure & achieving daily budgets.
  • Managing marketing of café with social media Facebook & Instagram.
  • Team focused professional with excellent communication and interpersonal skills.
  • A high level of energy and demonstrated flexibility to allow café to run smoothly.
  • Self motivated and highly organised.
  • Enthusiasm and passion for current trends.
  • A proven ability to lead a team to success.

food & beverage attendant SUPERVISOR/Bar Manager

hUNTLEE TAVERN
BRANXTON
08.2020 - 01.2021
  • Sterilizing all bar & Restaurant areas to covid-19 regulations.
  • Pouring & mixing cocktails / spirits.
  • Pouring Tap Beers & change of Kegs.
  • Operation use of tills and cash handling.
  • Use of PPE, and ensuring other staff are using PPE.
  • Collecting Glasses from restaurant and bar areas.
  • Clear & Reset of tables / managing the pass & quality of food.
  • Following correct sequence of service.
  • Passionate about food & beverages.
  • Barista experience.
  • Training Staff / managing a team of 8-10 Per Shift.
  • Hosting for the venue.
  • Assisting of Rosters.
  • Operation Use of TAB, KENO, & Gaming Areas.
  • Experience of Closing of Venue.

Education

Food Handling certificate Supervisor -

Western Australia
Western Australia
01.2023

RSA, RCG & AML -

01.2020

Skills

  • Ability to learn new skills and gain knowledge quickly
  • Results driven
  • Self-motivated
  • High level of literacy
  • Comprehension skills
  • Manage and organize daily workload
  • Meet deadlines
  • Adheres to Work, Health and Safety
  • Follows policies and procedures
  • Event management
  • Staff supervision
  • Regulatory compliance
  • Budget management
  • Training and development
  • Human resources
  • Venue supervision
  • Performance evaluation and monitoring

References

  • Daniel McCarthy, Store Manager, Nick Scali, 0438 784 916
  • Michael Tully, Operations Manager, Catergroup, 0435 502 996
  • Kathy Crinti, HR Manager, Criniti’s, 0410 347 077
  • Steph Tully, Operations Manager, Catergroup, 0435 502 997

Personal Information

License: Unrestricted driver’s license and own vehicle

Timeline

Venue Manager

Belmore Hotel Maitland
02.2025 - Current

DUTY MANAGER

THE GEORGE TAVERN
09.2024 - 02.2025

STORE MANAGER

LIDS
06.2023 - 09.2024

venue manager of multiple sites

lime mexican (Catergroup)
02.2023 - 06.2023

venue manager

CrInitis italian restaurant
05.2022 - 03.2023

FULL-TIME café STORE MANAGER

ARGYLE STREET INDEPENDENT café
02.2021 - 05.2022

food & beverage attendant SUPERVISOR/Bar Manager

hUNTLEE TAVERN
08.2020 - 01.2021

Food Handling certificate Supervisor -

Western Australia

RSA, RCG & AML -

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