Nathan Dolan
Bayonet Head (Albany),WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Apprentice Baker
Woolworths Group
08.2020 - Current
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Managed customer service operations, including taking orders and resolving complaints.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Assisted in planning and running promotional events and campaigns.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged finished products for sale.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Prepared dough for variety of pastries, cakes and breads.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Prepared frostings and other toppings for cakes and pastries.
- Replenished bakery items in display cases.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Determined baking times for various items.
Delicatessen Assistant
Woolworths Group
09.2018 - 08.2020
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Offered product samples to customers, generating additional sales through taste-testing.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Year 11 - Year 11
Albany Senior High School
Albany, WA08.2020
Skills
- Kitchen Safety
- Food Safety
- Customer Service
- Opening and Closing Duties
- Team Player
- Active Listener
- Quality Control
Additional Information
Referees are available upon request
Timeline
Apprentice Baker
Woolworths Group
08.2020 - Current
Delicatessen Assistant
Woolworths Group
09.2018 - 08.2020
Year 11 - Year 11
Albany Senior High School
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