Nathan Duff
Mount Cotton,Australia
Summary
Dedicated professional with demonstrated strengths in customer service, time management and content creation. Excellent troubleshooting skills and can apply lateral thinking to complex problems to build successful solutions. Excellent verbal and written communicator with strong background cultivating rapport and interpersonal relationships. Positive attitude and always looking for an opportunity to learn and contribute.
Overview
27
27
years of professional experience
Work History
Content Creation Manager
Good to Great Schools Australia
04.2022 - Current
- Manage the production of video and image assets to support and promote company programs and school curriculum
- Establish and maintain digital media library in dedicated DAM software (Canto)
- Review and improve metadata standards, including usage rights for digital assets consistent with regulatory standards
- Working with curriculum developers to fulfil digital media requirements to be captured on site on schools
- Research, coordinate, edit and integrate the work of writers and designers to produce layouts that meet established branding and style guidelines for digital and print media.
- Coordinated with design and media teams to develop high-quality creative assets.
- Led multiple projects simultaneously, adhering to strict deadlines and producing quality work.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Modified databases to meet needs and goals determined during planning process.
Founder & Publisher
Retromotive PTY LTD
01.2017 - 03.2022
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial sales growth locally and internationally.
- Defined company roles and responsibilities to establish and enhance processes and facilitate growth.
- Content planning, capture and print production for Retromotive (quarterly) and Engage 4x4 magazine (bi-monthly).
- Sales and distribution of print magazines and monthly digital magazines through retail outlets and digital platforms.
- Marketing planning social media and EDMs and subscriber audience.
- Design and production of related marketing materials to align with brand aesthetics.
- Business administration and regulatory compliance in Australia and other foreign countries.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth and brand awarness.
- Implementation and expansion into US, UK and EU retail outlets.
Freelance Photographer
Nathan Duff Photography
01.2009 - 03.2022
- Photography, video and post-production across editorial, PR, commercial and advertising industry.
- Interpreting client briefs to deliver required images and collateral on time and on budget.
- Keeping up with current trends, software and techniques in the photographic industry.
- Maintain and build client base through regular communication and EDMs database.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Photographed high-quality images for various print and digital projects.
Regional Stock and Sales Coordinator QLD
Target
01.2008 - 01.2010
- Analyse store and business trends for QLD Metro and regional sites
- SNR management analysis and reporting on seasonal stock trends, balancing throughout QLD region
- Regional and Metro store support for stock, sales and logistics
- Analysis of past sales trends and implementation of stock requirements for future events for metro and regional stores
- Inventory management at state and national level
- Achieve financial targets through analysis and stock placement for QLD region.
Merchandise Manager
Target
01.2003 - 01.2008
- Maximise departmental sales growth through delivery of effective customer service
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Developed and implemented successful strategies to increase sales and profits.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assisted in recruiting, hiring and training of team members.
- Created employee schedules to align coverage with forecasted demands.
Store Manager
Super Cheap Auto
01.1998 - 01.2003
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Store Person
Super Cheap Auto
01.1997 - 01.1998
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of spare parts enquiries with minimal wait times.
- Maintained tidy and organized store environment to comply with company standards.
- Stocked merchandise, clearly labelling items, and arranging according to company standards
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal sales potential.
Education
Diploma Photography -
Metropolitan South Institute of TAFE
QSE -
Benowa State High School
Skills
Adobe Product suite
Microsoft Office suite
References
Available on request
Timeline
Content Creation Manager
Good to Great Schools Australia
04.2022 - Current
Founder & Publisher
Retromotive PTY LTD
01.2017 - 03.2022
Freelance Photographer
Nathan Duff Photography
01.2009 - 03.2022
Regional Stock and Sales Coordinator QLD
Target
01.2008 - 01.2010
Merchandise Manager
Target
01.2003 - 01.2008
Store Manager
Super Cheap Auto
01.1998 - 01.2003
Store Person
Super Cheap Auto
01.1997 - 01.1998
Diploma Photography -
Metropolitan South Institute of TAFE
QSE -
Benowa State High School
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