Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nathan Duggan

Logistics
Marsden Park,NSW

Summary

From my school days I've always been a leader. It started with captaincy of any sports I played and has continued with any jobs I have been involved in. Within 6 months of leaving school I was a Supervisor of a busy Hotel. A year after that I was the Licensee and had full responsibility for the daily operations.

My whole life I've been an organiser. I would always take the lead of any group activities such as tipping comps and group getaways. I have continued to lead in sporting organizations with captaincy and other admin roles. What does all this have to do with work? It has taught me responsibility, organizational skills, accountability and commitment. A lot of these skills come second nature to me now and have been applied in my work life in the roles that I have been in.

My time in Startrack began in 2015 when I worked the PM shift at the newly opened Melrose Park depot. This gave me experience in linehaul and other outbound skills such as SPVs, security seals and DG Paperwork among other roles. Within 12 months I transferred over to the AM operation and began my Long affiliation with the MCL part of the business. Within the next 24 months I was hand picked by management to take on an important role of a clerk. This role, being in a smaller set up, covered many things from customer pickups, rostering, delivery allocating, dealing with customers and account mangers via emails and daily use of salesforce. I learnt a lot in this role over the 3 years I spent in the seat. Most notably my email and computer skills. I often took on extra responsibilities if my supervisor was away because I was familiar with the whole operation from the admin side to the floor.

Early in 2021 I transferred over from Chullora depot to where I am now at Minchinbury. I was put back into the MCL operation. Within 3 months I was trained in variety of MCL roles and found myself Team Leader. Currently I am one of a few that sits in with the leadership group on the AM operations and for over a month now have been caretaking the role that I am applying for today. At 35 years old I believe I am in a perfect time of my life to grow. I have almost 20 years experience in the workforce and still have 30 odd years left to give. Now is the right time to invest in me as I have many years to grow and give back. I believe I am the right candidate to be the next AM Senior Supervisor. I think my time in the seat shows that I am capable and I wish to continue to learn and develope.

Overview

17
17
years of professional experience
6
6
years of post-secondary education

Work History

Team Leader Freight Handler

Startrack
Minchinbury, Nsw
10.2015 - Current
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Trainee Golf Proffesional

Richmond Golf Club
Richmond, Nsw
01.2013 - 09.2015
  • Participated in weekly tournaments. This was high pressure and results driven.
  • Worked in the Pro shop servicing the members needs, taking bookings, balancing finances and earnings for the day. This needed strong organization and people skills.
  • Studied for the theory component of the Traineeship. This took discipline and time management to stay on top of studies whilst also working and playing.
  • Responsible for both opening up and closing of Pro Shop.

Bar Supervisor

Strathfield Golf Club
Strathfield, Nsw
01.2011 - 01.2013
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Followed strict recipes and drink measurements to minimize product used.
  • Closed out cash register and prepared cashier report at close of business.
  • Checked ID cards and verified bar guests were of legal age.
  • Handled cash accurately and prepared nightly deposits.
  • Managed a busy function room with events such as wakes, weddings

and other major events.

Hotel Licensee

Wisemans Ferry Inn
Wisemans Ferry, NSW
11.2005 - 01.2011
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used coordination and planning skills to achieve results according to schedule.
  • Carried out day-to-day duties accurately and efficiently.
  • Managed rosters and costs
  • Banking of takings
  • Monitored company inventory to keep stock levels and databases updated.
  • General all round managing of all aspects of Running a busy Hotel.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Education

High School Diploma -

Windsor High School
Windsor
01.2000 - 11.2005

Skills

  • Leadership and teamwork
undefined

Timeline

Team Leader Freight Handler

Startrack
10.2015 - Current

Trainee Golf Proffesional

Richmond Golf Club
01.2013 - 09.2015

Bar Supervisor

Strathfield Golf Club
01.2011 - 01.2013

Hotel Licensee

Wisemans Ferry Inn
11.2005 - 01.2011

High School Diploma -

Windsor High School
01.2000 - 11.2005
Nathan DugganLogistics