Over 100K of non-account & small account customers converted within 7 months
Inbound and outbound lead generation and follow-up
Scheduling in works/bookings for Hire Projects & Jobs: Temporary Fencing, Water Barriers, Site Cameras, Portable Toilets
Inventory management of returning stock and marking off items
Missing stock and debt collection of lost hired stock, damaged stock
Scheduling maintenance of hired solar site cameras
Invoicing adjustments, rehires, and accounts payable.
Sales- Converting leads of non-account customers for the Hire Product range within the business
Operational logistical assistance with contractor works and liaising between sales, operations, and the contractor's onsite.
HumanForce- Approving leave requests, rostering of staff, shift bidding system management (Team of up to 150 staff members)
Maintenance- Logging requests to council to complete required service and repair jobs
Periodical's- Monthly health and safety checks for both leisure sites
Occupational Health and Safety Audits- Done monthly
Submitting First Aid reports to Council
Aquatic pool chemical ordering for x2 leisure center sites
Staff qualification management
Improved local SEO by securing 50 organic Google reviews within the first four months of operation.
Achieved presale targets during the 2020 lockdown, making the club profitable from day one.
Conducted gym orientations, personalized program design, and one-on-one personal training sessions
Created eBooks and digital assets to enhance member retention
Manager of the year 2017
Sales and Growth: Successfully generating and managing leads, achieving membership targets, and driving revenue growth.
Club Maintenance and Operations: Ensuring a clean, well-maintained gym environment through daily operations and floor management.
Google Analytics Certification
Aquatic Technical Operator Certificate- LifeSaving Victoria
White Card
Private Security Licence
First Aid