Nathan Fay
SUNSHINE BEACH,QLD
Summary
Results-driven franchise owner with extensive experience in financial management and operations. Proven track record in contract negotiation and project management, successfully overseeing multiple franchise locations to achieve exceptional business outcomes. Result-driven franchise owner with expertise in financial management, contract negotiation, and project oversight. Successfully managed operations across multiple locations, ensuring compliance and operational efficiency.
Overview
29
29
years of professional experience
Work History
Franchise Owner
GJ Gardner Homes Shoalhaven/Wollongong/Wilton-Appin/Southern Highlands
07.2010 - Current
- Managed daily operations of multiple franchise locations across 4 franchise territories.
- Oversaw and directed every department in the business to achieve business targets and deliver exceptional homes.
- Developed and implemented marketing strategies to enhance local brand visibility.
- Oversaw financial management, including budgeting and expense tracking for franchises.
- Trained and mentored staff to ensure high service standards and operational efficiency.
- Coordinated with builders and suppliers to streamline construction processes effectively.
- Maintained compliance with industry regulations and company policies across all locations.
- Handled day-to-day business issues to maintain efficient, successful operations.
- Maintained financial records, such as income statements, balance sheets and budget reports.
- Negotiated contracts with suppliers to secure competitive prices for goods and services.
- Managed the construction of multiple trades and suppliers to meet the contract time ond expectaion of our clients
Restaurant Owner
Seagrass Brasserie
Huskisson, NSW
09.2003 - 01.2010
- Managed daily operations and staff scheduling in a fast-paced restaurant environment.
- Trained and mentored staff to ensure high-quality service standards and teamwork.
- Managed cash flow, wages, tax payments, forecasting income and the health of the restaurant
Manager
Jamie's Wine Bars
London, United Kingdom
11.2001 - 12.2002
Head Waiter
Bearfoot Bistro
Whistler, Canada,BC
11.2000 - 09.2001
Manager
Freshwater Restaurant
Freshwater Beach
11.1998 - 11.2000
Bar Manager
Commodore Hotel
North Sydney
11.1997 - 11.1998
Resort Manager
Astoria Lodge
Perisher Valley
05.1997 - 10.1997
Education
Diploma of Building And Construction -
Teach International
Sydney, NSW02-2026
Certificate IV in Building And Construction -
Teach International
Sydney, NSW02-2026
Certificate IV Business Sales BSB40610
ETC Training Solutions
Sydney, NSW08-2012
National Certificate For Licensees
BIIAB
London, UK09-2002
Certificate in Wine Appreciation (Dux)
WSET
05-2002
Diploma Applied Science (Tourism & Hospitality)
TAFE NSW
07-1996
Advanced Certificate Hospitality And Catering
TAFE NSW
07-1994
Skills
- Financial management
- Contract negotiation
- Project management
- Operations management
- Franchise relations
- Building compliance
- Profit and loss analysis
- Sales leadership
- Budget development
- Contract management
- Business development
- Quality management systems
- Hiring and staffing
- Client service
- Design coordination
- Negotiation strategies
- Cash flow management
- Safety enforcement
Accomplishments
GJ Gardner Homes Shoalhaven
2023 G.J - 600 Homes Constructed Award
2022 AREA Winners: Contribution to Community -The House that Convoy Built
2022 G.J Gardner International Display Home of the Year - Montville
2022 G.J Franchise of the Year
2022 Shoalhaven Business Chamber Excellence Business - Winners
2020 G.J Best Performance by Admin Team NSW/ACT
2019 AREA Winners: Contribution to Community - Variety Freedom House
2019 Shoalhaven Business Chamber’s Outstanding Employer of Choice
2019 Shoalhaven Business Chamber’s Outstanding Excellence in Business
2019 IMB Illawarra Business Chamber Awards Outstanding Employer of Choice
2019 G.J Franchise of the Year for NSW/ACT
2018 G.J Most Homes Constructed NSW/ACT
2018 G.J Best Performance by Sales Team NSW
2018 G.J Franchise of the Year for NSW/ACT
2017 G.J Best Performance by Sales Team NSW
2017 G.J Franchise of the Year for NSW
2017 G.J Most Homes Constructed NSW
2016 G.J Best Performance by Sales Team NSW
2016 G.J Franchise of the Year NSW
2015 G.J Best Performance by Sales Team NSW
2015 G.J Best Performance by Admin Team NSW
2014 NSW Business Chamber’s Winner: Excellence in Business Ethics
2014 Illawarra Business Chamber’s Excellence in Business Ethics
2014 Shoalhaven Business Chamber’s Excellence in Business Ethics
2014 Merit – Best Display Home $400-$500K, Master Builders (Southern)
2013 G.J Most Homes Constructed NSW
2013 G.J Best Performance by Admin Team NSW
2013 G.J Best Construction Team NSW/ACT
2013 G.J. Gardner Homes Franchisee of the Year NSW
2013 Shoalhaven Business Chamber’s Small Business of the Year
2013 Shoalhaven Business Chamber’s Best in Building and Construction
2013 Merit Best Display Home $300-$400K, Master Builders (Southern)
2012 G.J. Gardner Homes Franchisee of the Year NSW
GJ Gardner Homes Wollongong
2023 G.J Best Performance by Admin Team NSW/ACT
2022 G.J 5* Service Award
2022 200 Homes Constructed Award
2022 AREA Winners: Contribution to Community - The House that Convoy Built
2022 HIA-CSR NSW Housing and Kitchen & Bathroom Awards - Sunbury
2019 HIA - CSR NSW Housing and Kitchen & Bathroom Awards - Edgewater
2019 G.J Gardner Homes International Display Home of the Year – Edgewater
2023 G.J - 600 Homes Constructed Award
2022 AREA Winners: Contribution to Community -The House that Convoy Built
2022 G.J Gardner International Display Home of the Year - Montville
2022 G.J Franchise of the Year
2022 Shoalhaven Business Chamber Excellence Business - Winners
2020 G.J Best Performance by Admin Team NSW/ACT
2019 AREA Winners: Contribution to Community - Variety Freedom House
2019 Shoalhaven Business Chamber’s Outstanding Employer of Choice
2019 Shoalhaven Business Chamber’s Outstanding Excellence in Business
2019 IMB Illawarra Business Chamber Awards Outstanding Employer of Choice
2019 G.J Franchise of the Year for NSW/ACT
2018 G.J Most Homes Constructed NSW/ACT
2018 G.J Best Performance by Sales Team NSW
2018 G.J Franchise of the Year for NSW/ACT
2017 G.J Best Performance by Sales Team NSW
2017 G.J Franchise of the Year for NSW
2017 G.J Most Homes Constructed NSW
2016 G.J Best Performance by Sales Team NSW
2016 G.J Franchise of the Year NSW
2015 G.J Best Performance by Sales Team NSW
2015 G.J Best Performance by Admin Team NSW
2014 NSW Business Chamber’s Winner: Excellence in Business Ethics
2014 Illawarra Business Chamber’s Excellence in Business Ethics
2014 Shoalhaven Business Chamber’s Excellence in Business Ethics
2014 Merit – Best Display Home $400-$500K, Master Builders (Southern)
2013 G.J Most Homes Constructed NSW
2013 G.J Best Performance by Admin Team NSW
2013 G.J Best Construction Team NSW/ACT
2013 G.J. Gardner Homes Franchisee of the Year NSW
2013 Shoalhaven Business Chamber’s Small Business of the Year
2013 Shoalhaven Business Chamber’s Best in Building and Construction
2013 Merit Best Display Home $300-$400K, Master Builders (Southern)
2012 G.J. Gardner Homes Franchisee of the Year NSW
GJ Gardner Homes Wollongong
2023 G.J Best Performance by Admin Team NSW/ACT
2022 G.J 5* Service Award
2022 200 Homes Constructed Award
2022 AREA Winners: Contribution to Community - The House that Convoy Built
2022 HIA-CSR NSW Housing and Kitchen & Bathroom Awards - Sunbury
2019 HIA - CSR NSW Housing and Kitchen & Bathroom Awards - Edgewater
2019 G.J Gardner Homes International Display Home of the Year – Edgewater
Timeline
Franchise Owner
GJ Gardner Homes Shoalhaven/Wollongong/Wilton-Appin/Southern Highlands
07.2010 - Current
Restaurant Owner
Seagrass Brasserie
09.2003 - 01.2010
Manager
Jamie's Wine Bars
11.2001 - 12.2002
Head Waiter
Bearfoot Bistro
11.2000 - 09.2001
Manager
Freshwater Restaurant
11.1998 - 11.2000
Bar Manager
Commodore Hotel
11.1997 - 11.1998
Resort Manager
Astoria Lodge
05.1997 - 10.1997
Diploma of Building And Construction -
Teach International
Certificate IV in Building And Construction -
Teach International
Certificate IV Business Sales BSB40610
ETC Training Solutions
National Certificate For Licensees
BIIAB
Certificate in Wine Appreciation (Dux)
WSET
Diploma Applied Science (Tourism & Hospitality)
TAFE NSW
Advanced Certificate Hospitality And Catering
TAFE NSW