Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Reference
Timeline
Generic

Michaela Kostkova

Ocean Reef,WA

Summary

Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Ability to handle multiple project simultaneously with a high degree of accuracy.


Looking for a casual/Part time hours with a long term career goals to go full time.

Overview

12
12
years of professional experience

Work History

Waitress/Pastry Cook

Cup & Co
07.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Working in a wholesale kitchen to produce cakes according to order sheet.
  • Catered to a big order with my own recipes and knowledge.
  • Working in a fast paced environment.

Lead Pastry Cook

Sweetbrew & Co
09.2016 - 06.2023
  • Developed innovative recipes that became popular menu items, boosting sales and repeat business.
  • Led a team of pastry cooks in executing daily tasks, resulting in smooth operations and timely completion of orders.
  • Managed inventory control, ensuring optimal levels of ingredients while minimizing spoilage and waste.
  • Coordinated with front-of-house staff to ensure seamless communication regarding special requests or dietary restrictions from guests.
  • Scaled out and mixed ingredients according to recipes and procedures.
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
  • Created new dessert items for seasonal and special events.

Coffee Barista

Alleycats Patisserie/ Rays Patisserie And Cafe
11.2015 - 09.2016
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Streamlined drink preparation process for increased efficiency and consistent taste.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Controlled line and crowd with quick, efficient service.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.

Coffee Shop Worker

Salvatore's Cafe
12.2011 - 11.2015
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Certificate III - Baking And Pastry Arts

Charles Darwin University
Palmerston, NT
11.2020

Diploma - Tourism

Charles Darwin University
Palmerston, NT
11.2015

Certificate II & III - Tourism And Travel Management

Charles Darwin University
Palmerston, NT
11.2014

Skills

  • Menu Recommendations
  • Attention to detail
  • Food Handling
  • Time management
  • Team Leadership
  • Team Player
  • Current Cake designs
  • Creative mind
  • pastry layering (croissants, puff pastry)

Accomplishments

  • Supervised a team of 3 staff members.
  • Outstanding graduated Baker.
  • Created many decorated cakes, pastries, macarons, croissants...


Websites

Reference

Brigid and Joseph Stock

Sweetbrew & Co and Rays Patissier Owners

Brigid Ph: 0468 554 612

Joseph Ph: 0476 279 145


Burgess Orton

Colleague at Cup and Co

Ph: 0405 374 128


Timeline

Waitress/Pastry Cook

Cup & Co
07.2023 - Current

Lead Pastry Cook

Sweetbrew & Co
09.2016 - 06.2023

Coffee Barista

Alleycats Patisserie/ Rays Patisserie And Cafe
11.2015 - 09.2016

Coffee Shop Worker

Salvatore's Cafe
12.2011 - 11.2015

Certificate III - Baking And Pastry Arts

Charles Darwin University

Diploma - Tourism

Charles Darwin University

Certificate II & III - Tourism And Travel Management

Charles Darwin University

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Michaela Kostkova