Summary
Work History
Education
Skills
Timeline
Generic

Nathan Hass

Kearneys Spring,QLD

Summary

Dynamic Retail Sales Associate with proven expertise at Bunnings Warehouse, excelling in customer service and relationship building. Recognized for enhancing store appearance and boosting customer satisfaction through effective problem-solving and product knowledge. Committed to teamwork and operational efficiency, consistently driving sales and fostering loyalty among clients.

Work History

Retail Sales Associate

Bunnings Warehouse
10.2019 - 2024
  • Assisted customers with product selection and provided detailed information on features and benefits.
  • Maintained organized merchandise displays to enhance customer shopping experience and drive sales.
  • Processed cash transactions accurately using point-of-sale systems, ensuring compliance with company policies.
  • Supported inventory management by restocking shelves and conducting regular stock checks for accuracy.
  • Collaborated with team members to ensure efficient store operations during peak hours and promotional events.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Participated in team training sessions to improve product knowledge and sales techniques among staff members.
  • Developed strong understanding of store layout to assist customers in locating products efficiently.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.

Education

Certificate 3 - Sign Writing /computer Operations

Southbank Institute of Technology
Brisbane, QLD
04.2004

Skills

Customer service

  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Professional appearance
  • Relationship building
  • Policy and procedure adherence
  • Display setup
  • Stock replenishment
  • Independent judgement
  • Friendly and outgoing
  • Calm demeanor
  • Visual display arrangement
  • Backroom organization
  • Honest and dependable
  • Reliable and responsible
  • Attention to detail
  • Adaptable and flexible
  • Strong communication and interpersonal skills
  • Positive customer engagement
  • Goal driven

Timeline

Retail Sales Associate

Bunnings Warehouse
10.2019 - 2024

Certificate 3 - Sign Writing /computer Operations

Southbank Institute of Technology
Nathan Hass