Summary
Overview
Work History
Education
Skills
ACHIEVEMENTS
ACCOUNTABILITIES
REFEREES
Timeline
Generic

NATHAN HOMAN

Gold Coast,QLD

Summary

As a long term employee of Telstra (29years) in a field based technical role, I bring a passion for delivering exceptional customer service and technical expertise, exceeding the customer expectations and their experience following all safety procedures and working autonomously on all tasks I perform. I'm a friendly approachable person with an energetic, optimistic attitude. I'm a self driven, focused individual. My dedication to excellence is evident in my proven track record of consistently meeting and exceeding performance standards, keeping in mind customer and stakeholder outcomes. I have always enjoyed any challenges presented to me in my current role, and I'm always looking to learn and develop in any way I can.

I'm interested in a role where I can consolidate my technical knowledge and expertise and put them to use delivering the future of communications technology in Australia

Overview

30
30
years of professional experience

Work History

Telstra Field Service Technician

Telstra
06.1994 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

All Saints Anglican School
Gold Coast
1994

Skills

  • Cable Hauling,Joint Maintainance/Remakes
  • Section Cutovers/Re-arrangements
  • Pstn Install & Faults
  • Isdn, Rass
  • Pair Gain (Ram 8, 6/16, 2/4 dgps, Scads)
  • Adsl (simplex & complex)
  • Dot
  • Ull Investigations & ESD Lvl 2
  • Telstra FTTP, Fibre jointing
  • Nbn Omma, Fttb,Fttn, Fttp
  • Nbn Platium, Business
  • Pole Testing
  • Payphone & Telstra Air
  • Scoping & CCR
  • Registered Open Cabler's License, Optical Fibre & Structured Endorsements (Current)
  • Defense Project (data cabling and testing)
  • Secondment Network Integrity

ACHIEVEMENTS

Within the duration of employment with Telstra, I have received multiple:

*  Award Of Excellence

*  Employee Of The Month

*  Wireline Contribution Award

*  Certificate Of Recognition

*  Consistantly Rated high 3 in yearly reviews

* Telstra Gold Award

ACCOUNTABILITIES

*   Strong working relationships with fellow peers and customers.

*   Taking ownership, complete to the end, leaving contact details with customer

*   Reliable and honest contributor     

*   Excellent time management skills

*   Mentor and trainer for new trainees

*   Always willing to work weekends, recalls and travel if required

REFEREES

Professional:   Michael Ashburn

                         Field Services Lead - Gold Coast

                         0477739454


Professional:  Michael Nicholson

                        Fields Services Lead Telstra

                        0419729590


Professional:  Chris Riley

                         Telstra Enterprise

                         0428895121

Timeline

Telstra Field Service Technician

Telstra
06.1994 - Current

All Saints Anglican School

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