Jo-Anne Boyce
Caboolture,Queensland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Attentive and creative, passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academi Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Childcare Lead Educator
Cooinda
Caboolture, Queensland
08.2022 - Current
- Developed innovative activities to engage children in learning and play.
- Assisted with the development of individual child care plans for each child.
- Conducted regular assessments on the development of children's physical, cognitive and social skills.
- Provided a safe environment for all children under supervision by implementing safety policies and procedures.
- Ensured compliance with regulatory standards set by local governing bodies.
- Maintained accurate records of attendance, health information, developmental milestones and other relevant data related to childcare operations.
- Collaborated with parents to ensure their needs were met when it came to the care of their children.
- Worked closely with other staff members to plan age-appropriate activities that promote physical, mental and emotional growth in children.
- Created engaging lesson plans based on early childhood education principles.
- Established positive relationships with families by providing support through open communication.
- Participated in professional development opportunities such as workshops or seminars focused on early childhood education topics.
- Observed children to record development.
Carer
Care Staff Solutions
Brisbane, Queensland
10.2020 - 07.2022
- Provided emotional support to elderly clients and their families.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Managed medications according to instructions provided by the physician or pharmacist.
- Transported clients to medical appointments and other errands.
- Performed household tasks such as laundry, cleaning, shopping, meal preparation.
- Encouraged clients to participate in social activities within their community.
- Communicated regularly with family members about client's health status and needs.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
- Accompanied clients on outdoor activities when necessary.
- Demonstrated excellent interpersonal skills while interacting with clients, family members, physicians or other healthcare professionals.
Bar Staff Member
Rosevale Retreat hotel
, Queensland
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Followed health codes regulations regarding safe handling of food products.
- Responded promptly to requests from guests for additional items or services.
- Monitored guests' behavior for signs of intoxication or disruptive behavior in order to maintain a safe environment.
- Communicated effectively with kitchen staff regarding orders placed by guests.
- Ensured compliance with local laws governing alcohol sales.
- Greeted customers and provided excellent customer service.
- Organized and restocked the bar area.
- Checked identification of customers to ensure they met the legal drinking age requirement.
- Ensured that all patrons were served responsibly.
- Maintained a clean, organized work area at all times.
- Prepared and served alcoholic and non-alcoholic beverages according to standard recipes.
- Processed payments accurately using point-of-sale systems.
- Performed opening and closing duties as required such as counting money in cash drawers, setting up registers, stocking shelves.
- Resolved customer complaints in a timely manner while maintaining professionalism.
Assistant
Five's Fruit Market
, Queensland
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Shop Assistant
Best and less
Strathpine, Queensland
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Provided information about products and services to customers.
- Maintained accurate inventory levels through regular stock checks.
- Organized merchandise on display racks according to established guidelines.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Maintained up-to-date knowledge of current sales promotions and advertisements.
Food Service Worker
Donor Kebab
Sandgate, Queensland
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Utilized point-of-sale systems for taking orders from customers.
Fruit Picker
Various Farms
Lockyer Valley, Queensland
- Harvested ripe fruits from trees and bushes.
- Inspected fruit for defects, such as bruises or rot.
- Sorted and graded produce according to size, shape, color, ripeness, and quality standards.
- Culled damaged or over-ripe fruits from the harvest.
- Loaded harvested fruit into crates or baskets for transport.
- Disposed of unmarketable produce in a safe manner.
- Maintained cleanliness of work area on a regular basis.
- Cleaned tools used during harvesting process after each shift.
- Followed safety regulations when operating machinery and equipment.
- Assisted with loading and unloading trucks with supplies and equipment.
- Adhered to all health codes while handling food products.
- Provided assistance to other pickers when necessary.
- Communicated effectively with supervisors regarding any issues or concerns.
Education
Clontarf High
Redcliffe, QLDCertificate 2 - Business
Designer Life
Redcliffe, QLDCertificate 2 - Hospitality
Fraser Coast TESS
Gympie, QLDCertificate 3 - Aged Care Individual Support
TESS
Gympie, QLDCertificate 3 - Early Childhood Education
CooindaTafe
Caboolture, QLDDiploma - Early Childhood Education
Traxion Training
Brisbane, QLDSkills
- Positive Reinforcement
- Special Needs Support
- Classroom Organization
- Creative lesson planning
- Age-Appropriate Activities
- Curriculum Planning
- First-aid and CPR
- Documentation And Reporting
- Child Safety Procedures
- CPR training
- Early Childhood Education
- Individual Student Instruction
- Lesson Planning
- Play-Based Learning
- Curriculum Design
- Active Listening
- Data Entry
- Communicating with Parents and Teachers
- Emotional Support and Development
- Communication and Interpersonal Skills
- Time management abilities
- Calm and patient
- Multitasking
- Activity Planning
- Numbers and alphabet lessons
- Strong Work Ethic and Dependable
- Team Collaboration
- Child CPR and First Aid
- Child Development
- Color Recognition Support
- Excellent Communication
- Effective listening
- Professional Demeanor
- Age-Appropriate Curriculum
- Teamwork and Collaboration
- Daily Schedule Creation
References
References available upon request.
Timeline
Childcare Lead Educator
Cooinda
08.2022 - Current
Carer
Care Staff Solutions
10.2020 - 07.2022
Bar Staff Member
Rosevale Retreat hotel
Assistant
Five's Fruit Market
Shop Assistant
Best and less
Food Service Worker
Donor Kebab
Fruit Picker
Various Farms
Clontarf High
Certificate 2 - Business
Designer Life
Certificate 2 - Hospitality
Fraser Coast TESS
Certificate 3 - Aged Care Individual Support
TESS
Certificate 3 - Early Childhood Education
CooindaTafe
Diploma - Early Childhood Education
Traxion Training
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