Nathan Kozak
Gold Coast,QLD
Summary
Experienced tradesman with a successful transition into sales, leveraging knowledge of tools and compounds from field experience. Seeking new opportunities due to misalignment with current company's direction. Expertise in the industry, valid Forklift license, and valuable experience using the Cin7 operating system over the past year.
Overview
5
5
years of professional experience
Work History
Trade Store Manager
Pro Plaster Products
04.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Served and dealt with up to 30 walk in customers a day, plus countless phone queries, and multiple emails per day
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Gyprock Plasterer
A1 Interiors
09.2019 - 04.2021
- Maintained neat and clean workspaces to prevent safety issues
- Learned additional tasks such as carpentry etc to repair frames etc to provide a good finish
- Transported and arranged job materials to keep workflow moving smoothly
- Kept equipment working efficiently through proactive inspections, preventive maintenance and repair actions
- Troubleshot and resolved problems with tools and power tools, leads etc
- Consulted with customers to understand needs, define expectations
- Examined finished products to verify quality and make final adjustments to meet customers desires and enhance appearances.
- Worked as a Subcontractor and hourly rate, depending on the job. Sometimes running between 5+ Duplex houses in 1 day to control the damages, missed plaster and finishes happy to the builder-painter-and customers expectations
Setter
CRA Plastering
- Contract setting to the internal plasterboard finish, to a high standard. All works were done to a standard so that
- The office was happy,
- The Maintenance side were happy,
- Also that my partner and myself were happy there would be nothing that would cause a comeback to rectify
Education
High School Diploma -
Esperance Senior High School
Esperance, Western Australia12.1997
Stock Boy And Customer Service Woolworths
Esperance Western AustraliaConstruction 6 Month Course in General Construction And First Aid -
Group Training Australia
Group Training Australia Nerang09.2000
Apprentice Cert 4 in Gyprock Plastering -
Group Training Australia/ Clipstar Plastering
Nerang, QLD12.2022
Licence To Perform High Risk Work. - Class LF (Fork Lift) No.0003461363
Queensland Government
Gold Coast, QLD05.2021
Cert No.TTT52004. UEESS00098 - Restricted - Electrical Safety Testing
Test & Tag Training
Gold Coast, QLD03.2023
Skills
- Attentive to detail
- Reliable and consistent
- Excellent work ethic
- Concise time management
- Relationship development
- Equipment Operation
- Communications
- Invoice generation
- Inventory management
- Hand tool use
- Troubleshooting abilities
- Detail work
Timeline
Trade Store Manager
Pro Plaster Products
04.2021 - Current
Gyprock Plasterer
A1 Interiors
09.2019 - 04.2021
Setter
CRA Plastering
High School Diploma -
Esperance Senior High School
Stock Boy And Customer Service Woolworths
Construction 6 Month Course in General Construction And First Aid -
Group Training Australia
Apprentice Cert 4 in Gyprock Plastering -
Group Training Australia/ Clipstar Plastering
Licence To Perform High Risk Work. - Class LF (Fork Lift) No.0003461363
Queensland Government
Cert No.TTT52004. UEESS00098 - Restricted - Electrical Safety Testing
Test & Tag Training
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