Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Kunkler

Sydney,NSW

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Messina
Cronulla, NSW
01.2025 - Current
  • Assisted in managing daily operations and maintaining team productivity.
  • Coordinated staff schedules to ensure adequate coverage and workflow efficiency.
  • Conducted regular inventory checks to maintain stock levels and organization.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Supervisor

Messina
Miranda, NSW
11.2023 - 01.2025
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and support to staff in the areas of customer service, sales, and marketing.
  • Prepared gelato batches according to recipes, mixing ingredients and controlling temperatures.
  • Maintained cleanliness of gelato-making equipment and work area, adhering to safety regulations.
  • Monitored inventory levels of supplies needed for making gelato and placed orders when necessary.
  • Prepared and served gelato in a timely manner according to customer orders.
  • Maintained cleanliness of work area, including all equipment and surfaces.
  • Stocked and rotated inventory regularly to ensure freshness of product.

Supervisor

Oporto
Miranda, NSW
12.2021 - 11.2023
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Developed and implemented sales strategies to increase customer base.
  • Planned and coordinated staff training sessions for new and existing employees.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.

Education

Bachelor of Science - Biotechnology/Medical Science

University of Technology Sydney
Sydney, NSW
01-2025

Skills

  • Staff Management
  • Schedule development
  • Inventory Control
  • Data Analytics
  • Operations Management
  • Business Development
  • Team leadership
  • Laboratory techniques
  • Customer service

Timeline

Assistant Manager

Messina
01.2025 - Current

Supervisor

Messina
11.2023 - 01.2025

Supervisor

Oporto
12.2021 - 11.2023

Bachelor of Science - Biotechnology/Medical Science

University of Technology Sydney

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Nathan Kunkler