Nathan Lai

• Provided exemplary customer service working the cashier, displaying strong interpersonal skills.
• Addressed and resolved customer complaints in polite and professional manner.
• Worked cooperatively and effectively with all members of the team in varying roles.
• Learned all required tasks quickly, whether cashier or stock, to maximize performance and efficiency.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Used strong interpersonal communication skills to assist customers both at the front and back of house.
• Worked effectively with all other volunteers, upholding an efficient, organised retail system.
• Contributed to a charity organisation assisting those in need.

Developed a variety of skills, such as:

• efficiently moving and handling stock in the warehouse
• providing exceptional customer service at the cashier and answering any donors' inquiries
• assisting with the processing and sorting of donations.