Nhat Le
Meadow Heights ,Vic
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hands-on in business operations with 10 years of experience in area of warehouse, hospitality and courier franchise . Initiated safety policies and procedures to execute loading functions. Strong mechanical skills with eye for detail and yard maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hr Driver/ Excavator
Hard Waste Removal
Campbellfield, VIC
03.2022 - 01.2024
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Unloaded and stacked large metal bins and cardboard bales and small domestic bins and material with lifting devices.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected load security and checked for damages.
- Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Documented mileage, deliveries, pickups, customer issues and damages.
Restaurant Owner/Operator
Eat Drink Richmond
Richmond, VIC
03.2020 - 03.2022
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maximized quality assurance by completing frequent line checks.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Purchased food and cultivated strong vendor relationships.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Led and directed team members on effective methods, operations, and procedures.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Courier Franchisee Owner
Fastway Courier
Port Melbourne, VIC
01.2020 - 01.2022
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Obtained signatures for delivery documents and packages.
- Handled receipt, storage, identification and delivery of products for clients.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
Education
Year 12 - Architectural Drafting Technology
St Monica’s College
Skills
- Inspecting Goods
- Safe Driving Techniques
- Warehouse Support
- Yard Management
- Product Loading and Unloading
- Shipment Procedures
- Equipment Repairs
- Valid Driver's License
- Heavy Machinery Operation
- Customer Relationships
- Effective Working Relationships
- Warehouse Operations
- Material Handling
- Employee Performance
- Trailer Transport
- Team Meetings
- Belt Conveyors
- Safety Requirements
- Workplace Safety
- Production Lines
- Client Support
- Daily Logs
- Production Targets
- Manual Labor
- Machine Operations
- Team Goals
- Route Deliveries
- Mechanical Inspection
- Providing Feedback
- Basic Tools
- Follow Safety Procedures
- Operational Efficiency
Certification
- Licensed Bobcat, Bulldozer ,Excavator , front loader and Roller, backhoe
- HR truck licence
- Certificate 3 in civil
- Food and safety
- White card
- Forklift
Timeline
Hr Driver/ Excavator
Hard Waste Removal
03.2022 - 01.2024
Restaurant Owner/Operator
Eat Drink Richmond
03.2020 - 03.2022
Courier Franchisee Owner
Fastway Courier
01.2020 - 01.2022
Year 12 - Architectural Drafting Technology
St Monica’s College