Nathan Leishman
Ballarat,Victoria
Summary
Experienced leader skilled in team management and customer satisfaction. Successfully trained staff and resolved complaints at The Sporting Globe Ballarat, resulting in increased retention. Proficient in communication and leadership. Expertise in money handling and initiating successful promotional campaigns.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bar/Duty Manager
The Sporting Globe Ballarat
Ballarat, Australia
06.2021 - 10.2024
- Successfully trained and developed new staff members on company policies and procedures
- Demonstrated strong leadership abilities while managing daily operations of the business
- Resolved customer complaints in a professional manner, leading to improved customer retention rates
- Initiated promotional campaigns to help reduce stock levels and increase revenue
- Took charge of ordering and maintaining stock levels based on current sales and performance
- Handled end of night closing procedures which included handling and counting cash
Embellishing Professional
Revolution Print
Ballarat, Australia
10.2020 - 05.2022
- Worked with coworkers to complete tasks
- Troubleshot minor problems and reported larger technical issues
- Successfully trained and developed new staff
- Completed work efficiently and to the highest standard
Education
VCE Year 12 -
Ballarat High School
Ballarat, Victoria10.2020
Skills
- Communication
- Customer service
- Money handling
- Leadership skills
- Teamwork
Certification
- Responsible service of alcohol
- Basic first aid qualified
- Certificate 3 in hospitality
- Currently studying certificate 4 in leadership and management
References
- Richard Alexander, Franchisee, The Sporting Globe Ballarat, Richard.alexander@sportingglobe.com.au, 0412 533 446
- Anne Alexander, Franchisee, The Sporting Globe Ballarat, Anne.alexander@sportingglobe.com.au, 0417 085 388
- Thurston Pegg, Manager, Revolution Print, 0422 199 822
- Cyndal Britten, Family friend, Cyndal.britten@gmail.com, 0431 740 746
Accomplishments
- Duke of edinburgh Bronze award
Timeline
Bar/Duty Manager
The Sporting Globe Ballarat
06.2021 - 10.2024
Embellishing Professional
Revolution Print
10.2020 - 05.2022
VCE Year 12 -
Ballarat High School
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