Nathan Massey
17 Playford Avenue Boambee East,NSW
Summary
I am applying for the role of Assistant Club Manager
I am a Hard worker with excellent customer service and people skills looking for a career change into the fitness industry where I have found my passion for fitness and bodybuilding. I have recently went through a major fat loss and body recomposition losing 50kg and building muscle which has drastically improved multiple areas of my life and has inspired me to want to become a Personal Trainer to be able to help people who where in a similar position to me. I believe I would be a great fit for this role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Shift Manager
Aldi
Toormina, NSW
12.2021 - Current
- Improved customer satisfaction by efficiently addressing and resolving customer issues during shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Fostered a positive work culture by motivating team members and celebrating their achievements regularly.
- Streamlined inventory management with regular stock audits and efficient merchandise replenishment.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
Retail Worker
Bunnings Warehouse
Coffs Harbour, NSW
12.2017 - 12.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Certificate II Construction Pathways -
Coffs Harbour Christian Community School
Coffs Harbour, NSW2019
Skills
- Scheduling and planning
- Delegation and supervision
- Punctual and reliable
- Decision-making
- Cash handling
- Relationship building
- Opening and closing procedures
- Energetic and enthusiastic
- Flexible schedule
- 7 days availability
Certification
Certificate II Construction Pathways
White Card
Traffic Control Ticket
Timeline
Retail Shift Manager
Aldi
12.2021 - Current
Retail Worker
Bunnings Warehouse
12.2017 - 12.2020
Certificate II Construction Pathways -
Coffs Harbour Christian Community School