Nathan Moreau
Brisbane
Summary
I am a french traveler, Customer-focused professional with strong sales background, excellent communication skills, and ability to deliver high-quality service in fast-paced environments
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales development manager
LearnEnjoy
Paris, France
08.2024 - 12.2025
- Led business development for a startup delivering digital learning solutions for children with autism, including programs for educators and healthcare specialists.
- Developed and executed B2C and B2B sales strategies across private clients, medical institutions, and public education.
- Managed end-to-end sales cycle: prospecting, pitching, negotiation, and closing.
- Led responses to public and private tenders (equipment and training programs).
- Maintained client relationships, including onboarding, support, and after-sales service.
- Contributed to revenue growth through strategic partnerships and institutional contracts.
- Generated over €1.5M / AUD 2.5M in revenue through successful tenders.
- Expanded client base across healthcare institutions and education authorities.
- Improved customer retention through proactive account management and support.
Sales advisor
Icadémie
Paris, France
02.2021 - 08.2024
- Inbound and outbound sales mission, weekly average of 150/200 calls, reached 145% of target on year 1.
- Customer management and counselling - guiding clients through the whole conversion process and the whole contract.
- Top performer in contract renewals.
- Assisted clients in selecting educational programs and courses suited to their needs.
- Guided prospective students through the enrollment process and answered inquiries.
- Organised Job dating sessions for students to find employment.
- Managed B2B development and provided students with employment opportunities.
Assistant director
Capfun
Arcachon, France
02.2019 - 10.2020
- Participating to the season's team recruitment and taking part in a recruitment forum - 15 people recruited.
- Animating social media (answer to clients, creating content)
- Managed daily operations to ensure smooth functioning of activities.
- Following up on different teams performances and organization.
- Ensured compliance with safety regulations among all personnel.
- Created and maintained reports on operational performance metrics.
- Organized events and activities, promoting engagement among participants and visitors.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
Receptionist
Le Cormoran 5 stars camping site
Ile de Ré, France
06.2015 - 09.2018
- Worked through 4 summer seasons taking on various tasks and showing great customer service.
- Greeted guests and managed check-in processes at luxury glamping site.
- Handled phone inquiries and provided information on accommodations and services.
- Coordinated reservations and maintained accurate guest records in the booking system.
- Helped at the campsite's restaurant as a bartender regularly
- Took part in animations and team management.
- Assisted with guest requests to ensure exceptional service during their stay.
- Handled international customers in English and German.
Working Holiday Visa
Jobs
New Zealand
09.2017 - 05.2018
- Fundraiser for the Red Cross.
- Orchard worker - thinning.
- Vineyard worker - tree nursery.
- Construction - fence building, house renovating.
Education
Masters degree - Tourism Organisations Management
University of Angers
Angers, FranceBachelor's degree - Business Administration and Management
IAE
La Rochelle, FranceSkills
- Strong customer service mindset with focus on guest experience
- Ability to handle high-volume service environments
- Strong interpersonal and relationship-building skills
- Confident, friendly, and engaging personality
- Excellent spoken English
- Proven ability to upsell and increase revenue
- Experience working with targets and performance-driven environments
- Able to work under pressure in fast-paced settings
- Strong safety awareness from diving background
- Calm and efficient in high-pressure or unexpected situations
- Ability to quickly connect with diverse customers
- Customer needs identification and tailored recommendations
- Reliable, proactive, and adaptable team player
- Positive attitude and strong work ethic
- Emergency response trained (First Aid / CPR)
Certification
- RSA
- Emergency First Responder (EFR) and CPR Training
- PADI Rescue diver
- RSG
- PADI Divemaster
Hobbies & Interests
- Traveling
- Scuba diving
- Literature (classical and fantasy)
- Mixology and cocktails
- Football
- Boxing and fitness
Languages
French - Native
English - Billingual
Spanish - Elementary
Additional Information
Divers licence and personnal vehicle
Open to work night shift, flexible hours, casual or full time roles
Timeline
Sales development manager
LearnEnjoy
08.2024 - 12.2025
Sales advisor
Icadémie
02.2021 - 08.2024
Assistant director
Capfun
02.2019 - 10.2020
Working Holiday Visa
Jobs
09.2017 - 05.2018
Receptionist
Le Cormoran 5 stars camping site
06.2015 - 09.2018
Masters degree - Tourism Organisations Management
University of Angers
Bachelor's degree - Business Administration and Management
IAE