Nathan Murphey
Piara Waters,WA
Summary
Area Manager with extensive expertise in operational strategy and team leadership, demonstrated through a 36% profit increase across multiple locations. Skilled in conflict resolution and customer engagement, fostering a positive work environment that reduces staff turnover. Passionate about driving revenue growth and store expansion, with a proven track record of maintaining strong relationships with financial institutions and ensuring compliance with security protocols.
Overview
18
18
years of professional experience
Work History
Area Operations Manager
7 Eleven Gas Station
07.2025 - Current
- Traveled to over six locations per week to manage each store and perform reviews of individual managers and employees.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Enforced compliance with local, state and federal regulations and company standards.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
- Devised and executed training plans for new and existing staff to support competency and compliance.
self
05.2024 - 09.2025
- Coordinated relocation to Perth, optimizing logistics and ensuring smooth transition.
Area Manager
Mcdonalds
11.2022 - 05.2024
- Oversee operations of 3 stores to enhance growth and profitability.
- Achieved a 36% profit increase across locations.
- Reduced staff turnover by fostering a positive work environment.
- Ensured smooth store operations with adequate staffing.
- Minimized customer dissatisfaction through effective management.
Branch/vault Manager
Brinks
11.2019 - 11.2022
- Managed consolidation of $900 billion assets for a two-location merger.
- Ensured compliance with top security and airport clearance protocols.
- Maintained profitability and strong relationships with financial institutions.
- Oversaw logistics and security for high-value asset transfers.
- Facilitated smooth operations with national treasury and reserve banks.
General manger
Pizza Hut
08.2016 - 11.2019
- Managed store operations, enhancing service and profit growth.
- Led teams to improve service speed, boosting customer satisfaction.
- Trained staff for better performance and efficiency.
- Resolved operational issues for seamless service delivery.
- Opened two new stores, managing in supervisor's absence.
General Manager
Mcdonalds
03.2013 - 08.2016
- Managed store operations, ensuring efficient service and profitability.
- Led teams to maintain high-speed service and customer satisfaction.
- Improved staff performance through effective training and support.
- Enhanced operational efficiency, resulting in increased revenue.
- Resolved operational challenges to maintain seamless service.
Disabled, Medically disabled
01.2008 - 03.2012
- Overcame significant personal challenges, developed resilience, honed problem-solving skills.
Education
Asst. of construction management -
06.2011
Skills
- Conflict Resolution
- Operational Strategy
- Team Leadership
- Customer Engagement
- Performance Management
- Revenue Growth
- Store Expansion
Timeline
Area Operations Manager - 7 Eleven Gas Station
07.2025 - Current
- self
05.2024 - 09.2025
Area Manager - Mcdonalds
11.2022 - 05.2024
Branch/vault Manager - Brinks
11.2019 - 11.2022
General manger - Pizza Hut
08.2016 - 11.2019
General Manager - Mcdonalds
03.2013 - 08.2016
- Disabled, Medically disabled
01.2008 - 03.2012
Montgomery County Community College - Asst. of construction management,